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HP3-C17 exam Dumps Source : HP ScanJet N6350 Service and Support

Test Code : HP3-C17
Test Name : HP ScanJet N6350 Service and Support
Vendor Name : HP
Q&A : 28 Real Questions

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HP HP ScanJet N6350 Service

HP Scanjet N6010 | Real Questions and Pass4sure dumps

HP Scanjet N6010HP doc Sheet-feed ScannerFeaturing quick, unattended document scanning at as much as 36 photographs per minute (ipm) (18 pages per minute) with a 50-page prison-measurement automatic doc feeder, users can right now capture and convert scans into plenty of info, including searchable PDF format, to digitally prepare and share important files with distinct employees within the office. four one-touch project buttons can be found on the entrance panel to immediately operate usual initiatives corresponding to Scan to PDF, Scan to very own document management application, Scan-to- company Card utility and copy. A hello-pace USB 2.0 port and TWAIN drivers permit users to quite simply join the scanner to the computer for instant scanning, making the HP Scanjet N6010 document Sheet-feed Scanner most advantageous for offices devoid of committed IT help.

HP Scanjet N6010 - office scanning solutionsWith the HP Scanjet N6010 document Sheet-feed Scanner, HP extra expands its business scanner portfolio. The HP Scanjet N6010 doc Sheet-feed Scanner, HP Scanjet 8300 skilled photo Scanner, HP Scanjet 8270 Flatbed Scanner, HP Scanjet 7650 document Flatbed Scanner and HP Scanjet 5590 Digital Flatbed Scanner are perfect for established workplace scanning needs whereas the HP Scanjet 7800 Sheet-feed doc Scanner and HP Scanjet 8390 and HP 8350 doc Flatbed Scanners are perfect for workgroup document administration scanning wants. HP business scanners supply reliable, remarkable, expert effects.

About HPHP is a technology options issuer to buyers, company and associations globally. The enterprise’s choices span IT infrastructure, global features, enterprise and home computing, and imaging and printing. For the 4 fiscal quarters ended April 30, 2006, HP profits totaled $88.9 billion.

HP proclaims the windows home Server powered StorageWorks facts Vault for small groups | Real Questions and Pass4sure dumps

hp-data-vaulthome windows home Server may say “domestic” within the product identify, however its low renovation charge makes it an excellent choice for small agencies. an easy, little WHS can supply comprehensive back up, far off access, and centralized storage for a workgroup. despite the fact, corporations don’t need all the fancy-pants media courses that come on HPs MediaSmart line. Enter the HP StorageWorks X510Data Vault.

lamentably the costs seem to be somewhat off. These servers are housed within the identical case use the same windows home Server software and appear to have the equal hardware as the new MediaSmart line, but cost extra for much less storage. as an instance, right now the MSRP of the brand new MediaSmart EX495 is $699 and comes with 1.5TB of storage along with a bunch of application that consolidates media and might share it on the internet. but the HP StorageWorks X500 data Vault comes with 1TB of storage for a similar $699 fee and all of the extra software isn’t listed on the product page.

advertising windows domestic Server to corporations makes lots of feel, however overcharging them is barely wrong. possibly HP expects the fashions to be discounted sometime quickly and a far better MSRP makes sales seem to be even more suitable.

HP (NYSE:HPQ) today introduced solutions to assist small and midsize organizations (SMBs) enrich information protection, maximize productivity and reduce enterprise possibility while significantly decreasing costs and energy use.

the brand new offerings expand the HP total Care portfolio, which helps SMBs control, protect and develop their groups.

“by investing in new IT solutions now, SMBs should be in a more robust place to catch growth alternatives and thrive because the financial system rebounds,” mentioned Kathy Chou, vice chairman, global Small and Midsize enterprise strategy, HP. “With nowadays’s announcement, HP continues to enhance its total Care offerings to fulfill the evolving wants of our SMB purchasers.”

“AMI has surveyed lots of SMBs in over a dozen nations over the closing four quarters, and cited that the latest economy has vastly changed the manner they purchase technology products and services,” spoke of Anil Miglani, senior vp, AMI-companions. “As we exit the world recession, SMBs will try to protect their latest know-how investments while making new investments to grow their business and make stronger client relationships. HP is well-organized to support SMB clients achieve this balanced boom through its finished complete Care portfolio.”

enhance protection and chance management

For SMBs desiring elevated stages of security to offer protection to their information and preserve mission-vital systems running easily, HP brought these new options:

To drastically enrich device availability while decreasing the risk linked to security breaches and facts, the

HP total Care enterprise possibility Mitigation

answer presents customizable configurations of servers, storage, networking and safety items. by using leveraging this solution and surest practices for statistics management, SMBs can cut back outages by as a good deal as eighty five %.(1)

For reasonable records administration, the HP StorageWorks X500 statistics Vault collection (beginning at $699)(2) makes it possible for small organizations to remain competitive with the aid of improving the insurance policy of vital company information and automating backups. It enables small agencies with up to 10 laptop and Mac purchasers to store counsel in a valuable region and easily share files regardless of worker area. additionally, company owners can save money through a low purchase rate, which is as much as 22 percent less than comparable options.(three)

for max uptime, the HP StorageWorks X3000 network Storage programs high Availability Bundles mix hardware and application into an effective shared storage solution for file and application facts. according to the HP StorageWorks X3000 community Storage Gateways and HP StorageWorks MSA2000 G2 storage arrays, the bundles boost effectivity by using immediately putting off reproduction files, holding in opposition t power failures and reducing setup time through as much as 50 p.c.(4) helping to hold expenses in assess, the answer doesn't require extra license fees for networking protocols, file replication or photograph capabilities.

raise productiveness, in the reduction of charges

To support customers keep money, be greater productive and manage security threats, HP announced:

enhanced administrative productivity with the HP ProCurve 1810G change collection. This collection provides budget friendly gigabit connectivity that can also be configured and maintained with out a huge or really expert group of workers. It present consumers bendy deployment options corresponding to a fan-much less design for silent operation, mounting alternate options for effortless deployment in any area and network safety capabilities for protection towards denial-of-service attacks. The eight-port mannequin also elements a power-over-Ethernet option for connectivity in places devoid of effectively accessible vigour sources. The sequence also is supported by using the ProCurve Lifetime guarantee(5) to aid consumers enhanced manipulate their normal networking fees via presenting price and choice for their enterprise purposes.

For an inexpensive, lightweight laptop that does not compromise performance, the HP ProBook 5310m notebook workstation, beginning at $699,(2) is the world’s thinnest full-performance laptop at 0.9-inches thin and 3.7 pounds. foremost for cell SMBs, it gives you seven hours of battery lifestyles,(6) sports a 13.three-inch diagonal LED high-definition reveal and a standard voltage processor. HP QuickWeb allows for clients to access the internet in seconds when the pc is shut down.(7)

Maximize impact, decrease energy use

For SMBs that wish to cheaply develop whereas minimizing their environmental impact, HP delivered new printing and affiliate internet marketing solutions:

The HP colour LaserJet skilled CP5220 printer collection, which is attainable for buy in Asia and Europe, offers exquisite print exceptional and network performance, making it handy for small businesses to cost effectively market themselves. it is the first printer to offer HP Auto-Off technology, an business-main expertise that intelligently senses when there is not any print activity and immediately adjusts the vigour settings. This latest addition to the HP LaserJet family unit builds on 25 years of leadership in innovation, fine, performance and dependability, and units the gold average in business printing.

To aid SMBs with no trouble select the most reliable HP LaserJet printing gadget for his or her company, HP introduced new sub-branding. customers can make a choice from a complete line of HP LaserJet “knowledgeable” printers that deliver knowledgeable and in your price range results, while bigger groups can select from the HP LaserJet “commercial enterprise” portfolio.

To aid small corporations superior join with their purchasers, HP launched a new version of its MarketSplash by HP web provider. HP printer and computing device purchasers within the united states can now down load and edit lots of of professional-quality brochure, flyer and business card templates at no can charge and print them in-residence. beginning next month, MarketSplash will offer a print achievement alternative that enables shoppers to select a local print carrier issuer.

HP and Yahoo! have teamed to assist small organizations within the united states quite simply and cheaply create a cohesive company id across different online and offline advertising and marketing features. in the course of the HP inventive Studio, the HP total Care website and the Yahoo! Small company portal, customers can acquire particular presents including internet hosting expenses for as little as $7.46 a month(2) and access customized design functions from Logoworks by using HP to create an expert-looking website.

New capabilities and financing presents

to complement its new options, HP brought functions and financing offers to aid SMBs in the u.s. purchase, use and manage their IT resources:

To assist SMBs manipulate costs and make procuring convenient, HP offers flexible financing solutions to deploy next-technology HP know-how and services via HP financial capabilities, the company’s leasing and lifecycle asset management capabilities subsidiary. From now through Oct. 31, 2009, SMBs can take abilities of the financial recovery rent software, which offers a 36-month plan with fastened price buy alternatives.

From now unless Dec. 31, 2009, SMBs can get hold of as much as $1,000 cash again when procuring a new HP LaserJet, Officejet professional or Scanjet and recycling an ancient printer through the HP change-in and save software. within the remaining six months, HP has generated almost $sixteen million in profits and sold greater than 17,000 gadgets in the course of the software.

New channel choices

finally, HP introduced more suitable SMB choices obtainable via its channel companions, including channel-handiest items, channel-led Managed Print features programs and HP certified options, that enable SMBs to superior compete in nowadays’s industry. The offerings include:

products accessible in the course of the channel will at first focus on the workflow, imaging and printing safety and job accounting, and machine management arenas;

stronger investment in equipment and programs that allow reseller companions to present Managed Print services to their purchasers. in the u.s., HP has dependent new relationships with business leaders that present managed print infrastructure and functions for resale by way of value-brought reseller partners. In Europe, HP is developing an built-in platform and brokering a network of provider partners that allows you to enable resellers to promote contractual print offerings in addition to better valued capabilities not in the past accessible to SMB purchasers; and

certified options for the channel that include accomplice practising, product sourcing and technical assist for opt for unbiased utility vendor options from HP’s options business associate program.

additional info about HP’s extended complete Care offering for SMBs is obtainable at

Visioneer Patriot H60 | Real Questions and Pass4sure dumps

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With pace rankings comparable to the HP ScanJet enterprise move 7000 s3 Sheet-Feed Scanner, a accurate choose, the Visioneer Patriot H60 ($1,095) scans fast and accurately, and it comes with a drastically better each day responsibility cycle. it's also one of the fastest scanners in this category that PCMag has reviewed these days, above all when saving to searchable PDF, but it surely costs $200 greater than the HP mannequin. It comes with an marvelous utility bundle that includes Visioneer's convenient-to-use OneTouch scanning interface utility, in addition to state-of-the-art optical character recognition (OCR) and document-management classes. In most methods, it outpaces the HP ScanJet 7000, greater than adequate to make amends for the bigger price, making it our Editors' choice as a reasonable-to-excessive-quantity doc scanner for small and medium-size offices and workgroups.

constructed to function

it be now not commonly that we see a sheet-feed document scanner in this finances with the H60's day by day responsibility cycle of 10,000 scans. while the HP ScanJet 7000's speed rating is just a little greater than that of the H60, its obligation cycle is 2,500 scans decrease, and two different comparably priced models, the Editors' choice Epson team of workers DS-860 and the Canon imageFormula DR-M160II, have even reduce responsibility cycles. additionally, the H60's ADF holds up to 120 sheets, whereas the HP ScanJet 7000's and Epson DS-860's ADFs handle forty sheets less, and the Canon DR-M160II's ADF is just half the size of the Visioneer mannequin.

Housed in a black chassis with an off-white front panel, the H60 measures 9.4 via 12.5 by using 26.8 inches (HWD) with its trays open and weighs 9.2 pounds, making it a little bigger and just a little heavier than the competing fashions. Like most sheet-feed document scanners, it will sit down conveniently on an ordinary-measurement desktop, and when folded up and out of provider, it takes up very little space.

apart from its colour scheme, the H60 appears very plenty just like the Xerox DocuMate 6440—no longer a twist of fate, in view that Visioneer makes Xerox-company scanners. each machines have equivalent control panels, produced from a monochrome LED for deciding on workflow profiles, mixed with Up and Down buttons (for scrolling through profiles). There are additionally buttons for Simplex (for initiating one-sided scans), Duplex (for beginning two-sided scans), and energy. The handiest real change is that the H60's screen is longer, and it shows profile numbers and names, whereas the Xerox 6440 indicates simplest profile numbers. both models will let you select profiles and initiate them from either the control panel or Visioneer's OneTouch application.

Intuitive, particularly capable software

apart from the TWAIN, ISIS, and WIA drivers that come with most doc scanners, the H60 ships with the identical software bundle that comes with the Xerox 6440. The bundle comprises: Visioneer OneTouch with Acuity, a simple-to-use, but powerful, scanning interface with Visioneer Acuity for accelerated accuracy; Nuance PaperPort, a favored document-administration software; Nuance OmniPage ultimate, a extremely capable OCR program; and Nuance energy PDF for modifying and developing Adobe Acrobat portable doc information (PDFs). in addition, the H60 is Kofax VRS compatible, though the Kofax software is not covered.

Visioneer Acuity is a utility similar to Kofax VRS in that it enhances terrible scans for superior OCR accuracy. OneTouch is the fundamental scanning interface. It consists of a small row of buttons that you simply launch from your laptop's equipment tray. There are a number of predefined buttons for scanning to Microsoft notice, searchable PDF, e-mail, and so on, that you can edit and/or rename, otherwise you can create your own—all from a strong backend that you activate through correct-clicking the OneTouch interface. this is also the software that the scanner interfaces with to down load profiles. This means that you can deliver your clients with easy-to-use one-click (or -touch) workflow profiles containing resolution, one- or two-sided scanning, destination, and different vital configuration alternatives.

uncooked velocity, easy observe through

When it involves the specific actual scanning of pages, the H60 is quickly. We proven with OneTouch at its default 300dpi over USB 3.0 from our normal Intel Core i5 computer operating home windows 10 skilled. devoid of the lag time (the time between when the last web page is scanned and when the accompanying utility because of this saves the scan to a usable format), it scanned our check documents at sixty nine pages per minute (ppm) in simplex mode and 136.four photographs per minute (ipm) in duplex mode, where each web page side constitutes an image.

What's extra essential, notwithstanding, is how speedy the scanner scans and then saves scans to a file, which for our trying out purposes is either photo or searchable PDF. The H60 scanned our 25-web page, one-sided check document to picture PDF at sixty six.6ppm, and our two-sided examine doc at a hundred thirty.4ipm. it truly is in fact quicker than the HP ScanJet 7000's 60ppm and 111ipm, but slower than the Epson DS-860's 73ppm and 146ipm. The Canon imageFormula DR-M160II got here in enormously slower than the H60.

Many scanners take a substantial hit when scanning to searchable PDF, as does the H60. then again, or not it's nevertheless faster than most opponents. It scanned and saved our 25-sheet (50-page) examine document in 28 seconds, which is 17 seconds faster than the HP ScanJet 7000 and 5 seconds sooner than the Canon DR-M106II. Canon doc scanners are always quicker at saving to searchable PDF than their rivals.

One factor I did be aware with the H60 is that it seems to scan quicker than the accompanying OneTouch utility can keep up with. during every searchable PDF scan job, the scanner stopped for just a few seconds to enable time for the application's buffer to seize up. This suggests that with a quicker computer, the H60's searchable-PDF ratings might have been even higher.

respectable Accuracy

The H60 has some bold competitors in each the HP ScanJet 7000 and the Epson DS-860, as neatly because the Canon DR-M160II and the Brother PDS-5000 and PDS-6000–all quickly, high-extent sheet-feed document scanners. just like the HP ScanJet 7000 and the Epson DS-860, the H60 scanned and converted our Arial and instances New Roman verify pages without mistakes down to 6-factor font sizes, which is above commonplace for this classification of scanner.

best the Canon DR-160II, at 5 aspects for both fonts without error, did improved; both Brother fashions' scores, at eight elements for each fonts, had been nearer to usual. In different phrases, the H60's OCR accuracy should still be greater than accurate for many forms of business document scanning.

a good choice

We found an awful lot to like in regards to the Visioneer Patriot H60. it be fairly fast and scans fairly smartly. We scanned hundreds of pages without a single jam or other mishap, and the OneTouch application is both easy to use for the end person, and robust and have-prosperous for the IT manager on the backend. it be the most effective scanner we comprehend of during this funds with a 10,000-scan responsibility cycle—Visioneer curiously has lots of religion in its construction, and judging from what we saw, so will we. if you should scan between 7,500 and 10,000 pages each day, assurance-smart, make sure to likely select the H60, but if you intend to scan fewer than 7,500 pages a day, the HP ScanJet 7000 costs less, but then or not it's also slower than the H60.

The Canon DR-M106II is more correct, if choicest accuracy, especially when scanning smaller fonts, is what you're trying to find. yes, the H60 runs in formidable circles, against some powerful rivals, and, in comparison with most of them—except the HP ScanJet 7000—it's in a similar fashion priced, making it our favourite solution for medium-to-heavy extent doc scanning in small and reasonable-measurement places of work and workgroups.

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HP ScanJet N6350 Service and Support

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HP Scanjet N6010 | real questions and Pass4sure dumps

HP Scanjet N6010HP Document Sheet-feed ScannerFeaturing fast, unattended document scanning at up to 36 images per minute (ipm) (18 pages per minute) with a 50-page legal-size automatic document feeder, users can quickly capture and convert scans into a variety of files, including searchable PDF format, to digitally organize and share important documents with multiple employees in the office. Four one-touch task buttons are located on the front panel to quickly perform common tasks such as Scan to PDF, Scan to Personal Document Management software, Scan-to- Business Card software and copy. A hi-speed USB 2.0 port and TWAIN drivers allow users to easily connect the scanner to the PC for immediate scanning, making the HP Scanjet N6010 Document Sheet-feed Scanner ideal for offices without dedicated IT support.

HP Scanjet N6010 - Office scanning solutionsWith the HP Scanjet N6010 Document Sheet-feed Scanner, HP further expands its business scanner portfolio. The HP Scanjet N6010 Document Sheet-feed Scanner, HP Scanjet 8300 Professional Image Scanner, HP Scanjet 8270 Flatbed Scanner, HP Scanjet 7650 Document Flatbed Scanner and HP Scanjet 5590 Digital Flatbed Scanner are ideal for general office scanning needs while the HP Scanjet 7800 Sheet-feed Document Scanner and HP Scanjet 8390 and HP 8350 Document Flatbed Scanners are ideal for workgroup document management scanning needs. HP business scanners provide reliable, high-quality, professional results.

About HPHP is a technology solutions provider to consumers, business and institutions globally. The company’s offerings span IT infrastructure, global services, business and home computing, and imaging and printing. For the four fiscal quarters ended April 30, 2006, HP revenue totaled $88.9 billion.

HP Showcases Digital Presses, Printers and Programs to Help Graphics Professionals at On Demand | real questions and Pass4sure dumps

Wednesday, May 17, 2006

Press release from the issuing company

PHILADELPHIA, May 16, 2006— Under the theme “Your Digital Difference,” HP today announced that it will be demonstrating its end-to-end digital printing solutions, supported with world class business development tools, at AIIM/On Demand. Part of the first postcard-to-billboard digital portfolio for the graphic arts industry, the innovative HP products and services on display highlight the uncompromising image quality, reliability and productivity features that help print service providers capture more business and increase profitability. HP’s AIIM/On Demand booth, #1424, will feature the HP Indigo press 5000 and the large-format HP Designjet 5500 Printer series – along with partner technologies that include software and finishing solutions to create a truly integrated customer experience. The company will also highlight its latest HP Scanjet products featuring specialized scanners designed for effective workgroup document management. “At AIIM/On Demand, we are proud to demonstrate the solutions and services that are helping graphics professionals manage the convergence of communications, digital information, and printing,” said Manny Kostas, vice president of marketing, Graphics and Imaging Business, HP. “Our broad portfolio of small-, wide- and super-wide-format digital presses and printers, together with our new business development and support programs, enable our customers to capture new opportunities by expanding their service offerings.” Headlining HP’s digital portfolio is the HP Indigo press 5000, the best selling HP Indigo press on the market. Recently named the "first true universal production device" by InfoTrends(1), the press enables commercial printers to use the same device and workflow for one- to seven-color applications. The HP Indigo press 5000 offers superb digital color printing, as well as the cost-effective capability to produce monochrome pages at less than $0.004 per page. To help HP Indigo customers capture business success, HP is offering a comprehensive series of new customer service programs. Ranging from tools to help customers secure new business to enhanced customer service and support, the programs include: · HP Indigo Business Development Equipping customers with the right resources to capture business success, the comprehensive tool set features a variety of offerings that increase the knowledge of digital press users and helps them win new business. The resources include pre-sales consultancy, job estimation and agility assessment; guides for design and color applications as well as selecting media and substrates; a personalized portal that serves as a repository for useful online tools and information; on-site and customized education programs and a variety of additional business growth resources – all available online at the HP Indigo customer portal ( · HP Digital Press Service Implementation and Customer Ramp-Up Management Program HP has enhanced its operator training program to accelerate ramp up into full-scale production and transition to high levels of productivity. Led by experienced HP customer engineers and program managers, the program combines classroom courses with a complete series of on-site and remote interactive hands-on training sessions. Through this program, operators gain an understanding of how to optimize the performance of HP Indigo digital presses and supporting workflows to produce the best quality output for clients and help grow their business. · Instant Support for Digital Printing (ISDP) This support solution provides a single remote monitoring and predictive support capability to reduce unscheduled downtime. Scalable from the simplest printing environment to a more complex mission-critical data center environment, this offering enables HP Indigo presses to electronically monitor themselves - providing the real-time monitoring of hardware and software components to detect potential issues. If an issue is identified, the press transmits data to remotely-located experts and support centers for diagnosis and immediate response. Complimenting HP’s digital press portfolio will be 10 different partner solutions, including the Dorn SPE DMC 19-inch UV coater. HP is now reselling this coater which is an affordable, user-friendly product that protects digitally printed marketing material and enhances design aesthetics with gloss, matte and satin finishes. Additional partner technologies include the new HP Indigo Production Stream Server, powered by Creo, which facilitates unified workflows for driving both offset and digital equipment through popular hybrid workflows such as Brisque, Prinergy and Synapse prepress. Also recently introduced are the HP Scanjet 7800 and 8390 scanners designed for document management environments. The HP Scanjet 7800 is a sheetfed scanner, providing scans at up to 25 pages per minute (ppm), or 50 images per minute (ipm) with a 50-page automatic document feeder. The legal-size HP Scanjet 8390 is HP’s fastest document flatbed scanner, offering quality document scans at speeds up to 35 ppm for single-sided pages, or two-sided scans at 70 ipm with an 100-page document feeder(2). HP Executives Speak on Value and Productivity in Digital Throughout the AIIM/On Demand conference, HP customers and executives will participate in panel-session discussions on digital printing technology. Panel discussions featuring HP executives include: · Wednesday, April 17, 10:00 am-11:15 am – The Evolving Digital Color On Demand Printing Opportunity…the Future is So Bright, You Have to Wear Shades, featuring Francis McMahon, Marketing Manager – Print Service Providers, HP. · Wednesday, April 17, 11:30 am-12:30 pm – Innovations in Production Color Digital Printing Technology, featuring Scott Sipherd, category business manager, Indigo division, HP Americas. For more information on these digital solutions, visit


Reviewing the top 10 scanners | real questions and Pass4sure dumps COMPUTINGFrom...PC World

by Richard Jantz

(IDG) -- Color scanners have become just as commonplace in small and home offices as they are in the corporate world. It's no wonder, considering how affordable the latest crop of flatbed models is: Half of the scanners we've reviewed here cost less than $140, and three go for less than $100. Only a trio of models were that cheap in PC World's last scanners roundup, with only one unit coming in under $100.

With scanners becoming so inexpensive, useful, and easily available, we realize it isn't enough to offer buying advice in the form of periodic roundup reviews only. So this month we're kicking off a regular Top 10 Scanners that will give you an ongoing guide. If you've been waiting for a great bargain on a scanner, look no further than this inaugural edition. Any of the units on our chart can make good-quality scans of color and black-and-white photos and documents, and also convert text pages into editable word processing documents. Many units can also scan transparent media, such as 35mm slides and film negatives, using an integrated or optional add-on transparency adapter.

Corporate users will need additional features, such as optional automatic document feeders, to facilitate scanning multipage documents. They will also find it handy to be able to scan documents that are larger than letter size. SOHO users may not need a transparency adapter or automatic document feeder to begin with, but buying a unit that has these options is a smart move because their needs may change in the future.

This Month's Players

All the models in our Top 10 Scanners are fully capable, 36-bit flatbeds with at least 600-by-1200-dpi optical resolution and a letter-size scanning area of at least 8.5 by 11.7 inches. When it comes to connections, more and more scanners are jumping on the Universal Serial Bus. Our Top 10 list contains more USB scanners than either parallel port or SCSI units. But SCSI units--with their higher performance potential--still dominate the corporate market. Although the performance of parallel port models tends to be a bit sluggish, they're still a godsend for many people who own older, non-Windows 98 PCs that lack USB ports. And unless you already have a SCSI-equipped PC, you'll have to install an internal SCSI adapter to use a SCSI unit. So parallel port and USB scanners--which can be installed without taking your PC's cover off--are your most likely choices unless you're comfortable performing internal upgrades.

All models in our Top 10 Scanners come bundled with TWAIN-compliant scanning software, image editing applications, such as Adobe PhotoDeluxe or Ulead PhotoImpact, and optical character recognition software (Caere OmniPage and Xerox TextBridge are most common).

On the Corporate Scanners chart, you'll find two models that can handle legal-size 8.5-by-14-inch documents, which makes them a better tool for business users--such as people in the legal and insurance industries--as well as government and education offices. However, due to their larger scanning area and sturdier construction, most corporate scanners are heavier and much more expensive than SOHO scanners. The lightest SOHO scanner, Plustek's $139 OpticPro 9636T, weighs a scant 6.2 pounds, while Agfa's industrial-strength $699 DuoScan T1200 weighs a hefty 38 pounds.

New Scanners Make the Cut

This month we tested three new USB scanners--from Microtek, Hewlett-Packard, and Visioneer--and were pleased that two of these made our charts.

The scanner with a bullet is clearly Microtek's SlimScan C6, which is the first contact-image sensor scanner to make it into one of our reviews. CIS is a newer alternative to a charge-coupled device that acts as the "eye" of the scanner. All the rest of the models in the Top 10 Scanners are CCD units. The SlimScan earns high marks for its inexpensive price and light, slim design as well as its impressive scan quality and other features. Best of all, Microtek provides a SlimScan hotline seven days a week, bucking the trend among some scanner vendors to cut back on technical support.

Hewlett-Packard's new ScanJet 5200Cse also made the cut, due to its admirable scan quality, good software bundle, and overall versatility and ease of use. But quality comes at a price: Like our SOHO Best Buy, the Epson Perfection 636, the ScanJet 5200Cse has a street price of $299.

The final new scanner we reviewed, the $150 Visioneer OneTouch 7300U, didn't make our SOHO chart. Although it earned good scores for its scan quality and ease of use, it was only satisfactory in terms of its performance, support policies and quality, and overall features.

Reviews: SOHO Scanners

With its impressive overall performance, good-looking color scans, and easy, one-button operation, the $299 Epson Perfection 636 earns our SOHO Best Buy. And this sturdy unit has the options you may need as your business grows, including a transparency adapter and automatic document feeder. Although it's one of the most expensive SOHO scanners listed, the Perfection is the only SCSI model in the group, which helped it top our speed tests and makes it a great choice for busy offices. Of course, this unit will require you to install a SCSI adapter in your PC if you don't already have one. The good news is that Epson includes an adapter. The Perfection 636 also can deliver higher resolution scans than the other SOHO units: 600-by-2400 dpi, compared with the more common 600-by-1200 dpi capabilities. Naturally, higher resolution results in greater detail.

This model comes with a good software bundle, including PhotoDeluxe Business Edition 1.0 and TextBridge Classic 2.0, Presto PageManager 1.0, and Epson's versatile TWAIN scanning software, which provides both easy and advanced modes, making it suitable for either novice or veteran users. An optional transparency unit ($99) and automatic document feeder ($199) make the Perfection an excellent investment for those who want an upgrade path to increase their scanner's usefulness.

The Perfection's one-year warranty and other support policies are standard: Technical support is available 12 hours each weekday (not toll-free), but weekend support has been discontinued. Sometimes, however, automated support is all you need, and Epson provides it, toll-free, around the clock. Internet-based help via Epson's Web site and e-mail services is also available.

Microtek's new $90 SlimScan C6 is an impressive newcomer to our reviews. Because of its small size and low price, budget and home buyers will find this model particularly attractive. Weighing in at 7.7 pounds and measuring less than 2 inches in height, this scanner is the most compact model we've tested. That's because under the hood, the SlimScan uses a contact image sensor, a more compact and power-efficient scanning device than the charge-coupled device sensors used by the rest. Although we have generally been happier with the scans of CCD models, we were pleased to see that the SlimScan provides higher-quality scans than most CIS models we've reviewed--on par with many CCD units.

The SlimScan earned a very good rating for scan quality and good ratings for ease of use and support policies. Despite its USB connection, however, the SlimScan's performance was only satisfactory in our scan speed test. Thus, heavy-duty users may prefer a speedier model or one with upgradable accessories, such as an automatic document feeder or transparency adapter, which the SlimScan lacks.

Novices will like SlimScan's front-panel start button. The ample array of bundled software includes two image editors, easy-to-use PhotoDeluxe 2.0 and more robust PhotoImpact 4.2, plus OmniPage LE 5.1 for OCR, PageKeeper Standard 3.0, and a handy utility for scanning, copying, faxing, and more.

Beyond the typical one-year warranty, fax-back support, and Internet-based help (via Microtek's Web site and e-mail services), Microtek has admirably increased its technical support to 12 hours on weekdays and 14 hours all weekend. Although phone calls are not toll-free, Microtek is one of the few manufacturers to offer live help seven days a week.

This month, Microtek's ScanMaker X6 has lowered its price by $29 and comes with a better technical support program than it did when we reviewed it in April. These factors, along with its good scores, help keep the ScanMaker X6 high on our chart. Like the pricier Epson Perfection 636, the $120 ScanMaker X6 is upgradable: If you want to increase the scanner's overall functionality, both an optional transparency adapter ($79) and automatic document feeder ($149) are available. These factors make it a nice choice for business buyers on a budget.

In our tests, the ScanMaker X6 earned good scores for scan quality, support, and features. Its biggest blemish was a merely satisfactory score for its ease of use, due in part to the lack of fast-start scanning instructions. According to Microtek, however, this scanner now comes with a step-by-step guide.

The ScanMaker X6 comes with two image editors, easy PhotoDeluxe 2.0 and the more advanced PhotoImpact 4.2, plus OmniPage LE 5.1 for OCR, PageKeeper Standard 3.0, and a scanning utility for scanning, copying, faxing, and more.

As an added perk, Microtek now offers more technical support hours for the ScanMaker X6: 12 hours of live help on weekdays and 7 hours on Saturdays and Sundays (you pay any toll charges). You also get the usual one-year warranty, fax-back support, and Internet-based help, via Microtek's Web site and e-mail services.

Another addition to this month's SOHO chart is Hewlett-Packard's ScanJet 5200Cse. This model comes with the options growing businesses may need, such as a 35mm slide adapter ($20) and a automatic document feeder ($199). It produces handsome scans, which earned it a very good scan quality rating. It also performed relatively well in scan speed, ease of use, and overall features, garnering a good rating in each of those categories.

The ScanJet 5200Cse is the only SOHO scanner we tested that can be used as a parallel port or USB device, and this sturdy unit conveniently comes with cables for both interfaces. Bundled software includes PhotoDeluxe Business Edition 1.0, OmniPage LE 5.1 for OCR, PageKeeper Standard 3.0, and HP's easy TWAIN scanning software.

At a price of $299 and a weight of 12.5 pounds, the ScanJet 5200Cse is one of the most expensive and heaviest units on our SOHO chart. Unfortunately, HP has cut back on its technical support. It now charges for support on weekends, and although you can now get help for 12 hours on weekdays, the number is not toll-free. After your 90 days of free technical support expire, you can call a fee-based number. This scanner also comes with the usual one-year warranty and Internet-based help via HP's Web site and e-mail service.

Thanks to a $30 reduction in price, the AcerScan Prisa 620U is now an attractive value for SOHO users on a budget. With a current street price of just $99, the AcerScan is a significantly better deal than it was when we reviewed it in April. In addition to being one of the least expensive scanners we tested, the AcerScan earned a very good rating for scan speed. It's the only scanner on the chart that comes with round-the-clock, toll-free technical support.

The AcerScan received only satisfactory marks for its scan quality, ease of use, and overall features, however. For example, its bundled software could be better. The AcerScan comes with PhotoExpress 2.0, which is not as strong an image editor as PhotoDeluxe or PhotoImpact, and there's no document management application at all. It does come with TextBridge Classic 2.0 for OCR. A lack of accessory options (such as an optional automatic document feeder or a transparency adapter) also makes this model less desirable as an all-purpose scanning tool.

The AcerScan comes with a standard one-year warranty, along with Internet help via Acer's Web site and e-mail assistance.

If you want a moderately priced, one-stop scanning solution that can handle paper documents, photos, slides, and negatives, Plustek's utilitarian OpticPro 9636T is for you. This $139 scanner is $10 cheaper than it was when we reviewed it in April, and is the only SOHO model on the chart with an integrated transparency adapter. At a mere 6.2 pounds, it's also the most lightweight scanner of the bunch.

The built-in transparency unit lets you scan 35mm slides and negatives right out of the box. The unit includes two 35mm film holders (one for slides, one for negative strips) that fit easily under the scanner's cover.

In addition to earning a very good score for its features, the OpticPro also garnered good scores for its scan quality, ease of use, and support policies. If this scanner has a weakness, it's simply that its somewhat sluggish parallel port interface resulted in scan speeds that were only satisfactory. The OpticPro also doesn't provide any accessory options such as an automatic document feeder or an attachment for scanning transparencies larger than 35mm film.

This unit comes with a decent software bundle that includes two image editors--the easy-to-use PhotoDeluxe 2.0 and the more advanced Picture Publisher 7.0--plus TextBridge Classic and a utility for scanning, copying, faxing, and so on. Missing, however, is a document management application.

Plustek provides a standard one-year warranty and Internet help (via the company's Web site and its e-mail service) and offers 11 hours of toll-call technical support on weekdays.

High-quality scans don't always require an expensive scanner. Pacific Image's $90 ScanAce 1236P is capable of delivering very good scans, yet it's also one of the least expensive units on the chart. But beyond the ScanAce's strong scan quality and bargain-basement price--which is $9 less than in April--there aren't many reasons to recommend this unit. The ScanAce earned only satisfactory scores for its scan speed (via parallel port), features, and support, and a poor rating for ease of use. This low rating is of particular concern to home users, who would otherwise be attracted to this scanner.

The software bundled with the ScanAce isn't as well known as the packages that come with most of the others scanners on the chart. Included are Presto ImageFolio for image editing, Presto Wordlinx for OCR, PageFiler for document management, and other applications (such as Presto PhotoAlbum) that are aimed at home users rather than business users.

Technical support is available nine hours per weekday, and there is no weekend support. Unfortunately, Pacific Image no longer offers a toll-free support number. It does provide a standard one-year warranty and some help over the Internet by way of its Web site and e-mail service.

Reviews: Corporate Scanners

In the corporate world, the two main groups of scanner users are document-based and graphics-based workgroups. Few scanners are better suited to meet the needs of both audiences than the Umax Astra 2400S--our Corporate Scanner Best Buy. With its recent sharp drop from $399 to $299, the Astra is now one of the best scanner values available for serious business users. It delivers good-quality scans, excellent speed (thanks to its fast SCSI interface), and very good features overall. This unit includes a SCSI card, which makes its price even more attractive.

Like the $299 Epson Perfection 636 (our SOHO Scanner Best Buy), the Astra delivers scans at a higher resolution (600-by-2400 dpi) than the 600-by-1200 dpi most units can achieve. But unlike the SOHO scanners (including the Perfection), the Astra isn't limited to letter-size scans: Its large scan bed can also handle legal-size documents. If you do a lot of OCR work, you can pick up a relatively pricey automatic document feeder ($349) unit for the Astra. If your job calls for scanning photos and producing lots of graphics, you may want to spring for the optional transparency adapter ($199).

This model comes with a good pair of image editors--PhotoDeluxe Business Edition 1.0 (great for novices) and the robust Photoshop 4.0 LE (for advanced users)--plus OmniPage LE OCR, Presto PageManager 98, PageMill, VistaScan (Umax's own TWAIN driver), and a printing utility.

Beyond the Astra's standard one-year warranty and typical Internet-based help (via Umax's Web site and e-mail assistance), technical support is available 14 hours during weekdays and 9 hours on Saturday. Support is no longer toll-free, however.

Outstanding scan quality and strong performance are the Hewlett-Packard ScanJet 6200C's main strengths. In our tests, it also earned good scores for its ease of use and overall features. One nice extra is that HP bundles a small transparency adapter that you can use to scan 35mm slides. But the adapter works with these 1-by-1.5-inch slides only, and the ScanJet 6200C lacks any options for scanning larger transparencies. An automatic document feeder, available as an accessory ($199), may be helpful to users who do a lot of OCR.

The ScanJet 6200C is the only corporate scanner on the chart that supports both SCSI and USB interfaces. As expected, the ScanJet 6200C clocked better scan speed scores when using its SCSI interface, so these numbers are reported on our chart. However, the package lacks a SCSI adapter, so you'll have to supply your own if you want to use its faster interface. Another drawback is that the ScanJet 6200C's scan bed is limited to letter-size (8.5-by-11.7-inch) materials, unlike the other two corporate scanners on our chart.

All things considered, however, the ScanJet 6200C is a reasonable choice for the low-volume corporate user who needs an easy-to-use scanner primarily for text documents. The ScanJet comes with good documentation (including a first-rate multimedia tour), and sports a handy start button that you can customize to launch the software you want to use when scanning. The bundled software includes PhotoDeluxe Business Edition, OmniPage LE for OCR, PageKeeper Standard, and HP's own TWAIN driver (PrecisionScan), which does a good job of automatically making adjustments (exposure, color balance, and the like) when scanning color photos.

Weekday support is now available 12 hours per day, on your dime. Unfortunately, HP no longer offers free weekend support. But if you're willing to pay extra, you can call a fee-based number on the weekend and after your 90 days of free technical support expire. This scanner also comes with the obligatory one-year warranty and Internet-based help via HP's Web site and e-mail service.

Most corporate graphics departments want a scanner capable of producing high-quality scans from transparent media, such as 35mm slides and film negatives, as well as reflective media, such as paper documents and photo prints. When it comes to this dual capability, none of the scanners on the chart fit the bill better than the Agfa DuoScan T1200. And if graphics quality is you prime need, the Agfa should do the job.

Unlike other scanners that use a transparency adapter that fits on top of the glass plate, often replacing the scanner's regular lid, the unique DuoScan T1200 uses an internal film adapter. You pull out a drawer in the bottom half of the scanner, carefully arrange your transparencies on a template that fits in the drawer, close the drawer, and then scan away. The Agfa handles 35mm slides as well as larger transparencies up to 8.5 by 10 inches. The DuoScan's setup allows you to scan regular prints and paper documents on top and transparencies of various sizes internally, without switching the scanner's lid.

Not surprisingly, this dual-capacity scanner isn't cheap: At $699, the DuoScan is far and away the most expensive scanner on the chart. And at 38 pounds, it's also the heaviest. Clearly, this scanner is an industrial-strength workhorse designed for graphics professionals. The DuoScan also has an optional automatic document feeder unit ($149), which should be useful for companies that perform lots of OCR work.

The DuoScan T1200 comes with a full version of Corel Photo-Paint 8, a time-demanding but feature-rich image editor, as well as OmniPageLtd 5.0 OCR, PaperPort for document management, and high-caliber color scanning tools, including Agfa's own FotoLook scanning software and ColorTune CMS, a color management utility.

Agfa provides a standard one-year warranty and Internet-based help (via its Web site and e-mail service), and offers 11 hours of toll-free technical support on weekdays, but no weekend support.

Beyond the Top 10: SOHO Scanners

Visioneer OneTouch 7600USBReviewed July 30, 1999PRO:Good-quality scans, easy to use, push-button controls.CON:Speed only satisfactory, so-so support policies, software could be better, no optional automatic document feeder or transparency adapter.  

This month we also tested the $150 Visioneer OneTouch 7600USB, which has several nice features but didn't score high enough to make our SOHO chart. Like other scanners from Visioneer, this unit has five prominent buttons on its front panel: scan, copy, fax, custom, and stop. Using the custom button, for example, you can set up the scanner to do a quick scan of a document, then automatically send it to an OCR program. But the OneTouch's lack of an automatic document feeder option makes it less useful as a heavy-duty OCR tool. And unlike many of the SOHO models that made our chart, the OneTouch is unable to scan transparencies.

In addition to its good overall ease of use, the OneTouch had good scan quality. But the scanner's scan speed and support policies were unimpressive. The software was a mixed bag: We liked the PaperPort document management package and the Visioneer OCR package. But the PictureWorks PhotoEnhancer image editor--while easy to use--lacks the polish of PhotoDeluxe or PhotoImpact.

The OneTouch 7600USB comes with a industry-standard one-year warranty. Technical support is available nine hours during weekdays, but not on the weekend, and you'll have to pay any toll charges. If you don't mind shelling out for it, you can use Visioneer's fee-based express support line. There's also the typical Internet-based help via Visioneer's Web site and e-mail service, plus a toll-free fax-back service.


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Small Office/Home Office Scanners (.csv chart)Corporate Scanners (.csv chart)Scanners: A popular, affordable new trend(FCW)Consumers Get More Features, Lower Prices in Scanners(PC World Online)Budget Scanners Get Big(PC World Online)The Great Card Scanner Face-Off(PC World Online)Year 2000 World

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