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A2040-913 exam Dumps Source : Assessment: Developing Websites using IBM Lotus Web Content Management 7.0
Test Code : A2040-913
Test Name : Assessment: Developing Websites using IBM Lotus Web Content Management 7.0
Vendor Name : IBM
Q&A : 85 Real Questions
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IBM Assessment: Developing Websites using
Feb 20, 2019 (Heraldkeeper by way of COMTEX) -- HTF MI launched a brand new market analyze on ?world marketing Consulting Market with 100+ market records Tables, Pie Chat, Graphs & Figures unfold through Pages and simple to understand distinctive evaluation. At existing, the market is establishing its presence. The analysis report items a complete assessment of the Market and includes a future vogue, present growth elements, attentive opinions, facts, and trade validated market facts. The research examine offers estimates for ?international advertising and marketing Consulting Forecast until 2025*. Some are the key gamers taken below coverage for this examine are Oracle, SAP SE, IBM, Sas Institute, Microsoft corporation, Infor, Tibco, Tableau software, Informatica, Microstrategy.
click on to get ?global advertising Consulting Market analysis sample PDF reproduction right here @: https://www.htfmarketreport.com/sample-report/1633847-global-advertising-consulting-market-document-1
critical features which are below providing & key highlights of the record :
1) What all organizations are currently profiled in the report?Following are checklist of avid gamers that are at the moment profiled in the the document “Oracle, SAP SE, IBM, Sas Institute, Microsoft employer, Infor, Tibco, Tableau utility, Informatica, Microstrategy”
** checklist of groups mentioned might also vary in the final file field to identify change / Merger and so forth.
2) can we add or profiled new business as per our need?yes, we are able to add or profile new company as per customer want in the report. last affirmation to be offered with the aid of analysis group depending upon the issue of survey.** records availability could be demonstrated with the aid of analysis in case of privately held business. Upto three avid gamers can be delivered at no added cost.
three) What all regional segmentation lined? Can selected nation of pastime be introduced?at the moment, research record gives particular consideration and focal point on following regions:North the us country (united states, Canada), South the us, Asia country (China, Japan, India, Korea), Europe country (Germany, UK, France, Italy) & other country (center East, Africa, GCC)** One country of particular hobby may also be included at no delivered charge. For inclusion of extra regional section quote may range.
four) Can inclusion of further Segmentation / Market breakdown is feasible?sure, inclusion of extra segmentation / Market breakdown is viable subject to records availability and issue of survey. although an in depth requirement has to be shared with our research before giving ultimate affirmation to customer.
** based upon the requirement the deliverable time and quote will fluctuate.
Enquire for personalisation in file @ https://www.htfmarketreport.com/enquiry-before-buy/1633847-world-marketing-consulting-market-report-1
to comprehend ?global advertising and marketing Consulting market dynamics on the earth certainly, the global marketing Consulting market is analyzed throughout important global regions. HTF MI additionally provides customized specific regional and nation-level stories for here areas.
? North the united states: united states, Canada, and Mexico.? South & critical the usa: Argentina, Chile, and Brazil.? center East & Africa: Saudi Arabia, UAE, Turkey, Egypt and South Africa.? Europe: UK, France, Italy, Germany, Spain, and Russia.? Asia-Pacific: India, China, Japan, South Korea, Indonesia, Singapore, and Australia.
2-web page profiles for 10+ main producers and 10+ leading retailers is included, together with 3 years economic background to illustrate the fresh performance of the market. Revised and updated dialogue for 2018 of key macro and micro market influences impacting the field are provided with a idea-provoking qualitative comment on future opportunities and threats. This report combines the better of each statistically principal quantitative statistics from the trade, coupled with critical and insightful qualitative remark and evaluation.
?global advertising Consulting Product forms In-Depth: , class Segmentation (question Reporting And evaluation tools, advanced And Predictive Analytics, place Intelligence, content material Analytics, information Warehousing Platform), trade Segmentation (Banking economic features And insurance, power And power, training, executive, Healthcare) & Channel (Direct revenue, Distributor) Segmentation
Geographical analysis: North the united states country (united states, Canada), South the united states, Asia nation (China, Japan, India, Korea), Europe nation (Germany, UK, France, Italy) & different country (middle East, Africa, GCC)
in an effort to get a deeper view of Market dimension, aggressive landscape is provided i.e. earnings (Million USD) by way of players (2013-2018), salary Market Share (%) via gamers (2013-2018) and further a qualitative analysis is made towards market awareness cost, product/service modifications, new entrants and the technological trends in future.
aggressive analysis:the key players are extremely focusing innovation in production applied sciences to increase effectivity and shelf lifestyles. The top of the line lengthy-term growth alternatives for this sector can be captured by using ensuring ongoing manner improvements and financial flexibility to invest within the choicest innovations. business profile portion of players comparable to Oracle, SAP SE, IBM, Sas Institute, Microsoft organization, Infor, Tibco, Tableau application, Informatica, Microstrategy comprises its primary assistance like criminal identify, web page, headquarters, its market position, historic historical past and excellent 5 closest opponents with the aid of Market capitalization / revenue together with contact counsel. each and every player/ company revenue figures, boom rate and gross income margin is provided in convenient to understand tabular layout for previous 5 years and a separate area on recent building like mergers, acquisition or any new product/provider launch and so forth.
purchase Full copy ?global advertising Consulting record 2018 @ https://www.htfmarketreport.com/buy-now?format=1&record=1633847
during this examine, the years regarded to estimate the market measurement of ?world marketing Consulting are as follows:heritage 12 months: 2013-2017Base 12 months: 2017Estimated 12 months: 2018Forecast yr 2018 to 2025
Key Stakeholders/world stories:marketing Consulting ManufacturersMarketing Consulting Distributors/traders/WholesalersMarketing Consulting Subcomponent ManufacturersIndustry AssociationDownstream carriers
Browse for Full report at @: https://www.htfmarketreport.com/reports/1633847-global-marketing-consulting-market-file-1
genuine Numbers & In-Depth analysis, enterprise opportunities, Market size Estimation accessible in Full document.
Thanks for reading this text, you could also get individual chapter shrewd section or vicinity sensible file version like North the us, Europe or Asia.
About creator:HTF Market document is a totally owned manufacturer of HTF market Intelligence Consulting inner most constrained. HTF Market file international analysis and market intelligence consulting firm is uniquely positioned to now not most effective establish increase opportunities however to also empower and encourage you to create visionary growth strategies for futures, enabled by using our miraculous depth and breadth of thought management, analysis, tools, movements and event that help you for making dreams into a reality. Our understanding of the interplay between trade convergence, Mega trends, applied sciences and market tendencies provides our purchasers with new business models and enlargement opportunities. we are concentrated on deciding on the "accurate Forecast" in each business we cowl so our shoppers can reap the merits of being early market entrants and might accomplish their "dreams & targets".
Contact US :Craig Francis (PR & advertising supervisor)HTF Market Intelligence Consulting deepest LimitedUnit No. 429, Parsonage street Edison, NJNew Jersey u . s . a . - 08837Phone: +1 (206) 317 firstname.lastname@example.org
IBM is the usage of Kubernetes to support unleash its Watson synthetic intelligence (AI) platform to work across any cloud atmosphere, together with inner most, public, or hybrid multi-cloud environments. This enlargement also comprises guide for cloud ecosystems powered by means of IBM opponents like Amazon net features (AWS), Microsoft Azure, and Google Cloud Platform (GCP).
The movement will see Watson functions like Watson Assistant and Watson OpenScale integrated with IBM’s Cloud private (ICP) for facts and run as microservices the use of Kubernetes. this may allow for these microservices to be portable throughout the distinctive infrastructure varieties and cloud ecosystems.
For IBM, the flow permits it to develop the attain of its Watson AI platform. it'll additionally allow companies to make use of the Watson platform to help analyze and control records across all of their facts sources.
IBM CEO Ginni Rometty during a keynote at this week’s IBM think event pointed out the move makes Watson “essentially the most open, scalable AI for business on the planet.”
IBM launched its ICP platform in late 2017. It’s developed on a Kubernetes-primarily based container structure and solidified IBM’s envelopment of Kubernetes.
The dealer early ultimate yr announced the ICP for facts extension. It enables companies to glean perception from their data materials on their approach to aiding enterprise AI features. IBM has considering the fact that been slowly layering in distinctive Watson AI capabilities onto the platform, including Watson Speech-to-text and Watson Assistant last 12 months.
The Watson Assistant platform helps developers and non-technical clients create conversational AI items, ranging from simple chatbots to advanced commercial enterprise-grade items for client service. Watson OpenScale is IBM’s open AI platform for managing varied AI situations.
The move might also boost IBM’s enjoyable cloud positioning. A contemporary Synergy research community file discovered that IBM had lost market share among cloud infrastructure carrier providers all over the fourth quarter of remaining yr in comparison with the outdated year. This made IBM the only cloud issuer among the market’s 5 biggest providers to submit one of these loss.
youngsters, John Dinsdale, chief analyst at SRG, noted that IBM has a slightly different center of attention than its rivals “because it continues to be the amazing leader within the hosted private cloud capabilities segment of the market.”
moreover increasing the reach of its Watson platform, IBM this week additionally announced a 5-12 months, $seven hundred million cope with Banco Santander to support the enterprise replace its IT architecture towards a hybrid cloud ambiance. The deal will see Santander use Watson to enrich customer carrier and worker production.
Santander will work with IBM to increase the financial institution’s lately created Cloud Competence core. it'll also use IBM’s DevOps and API join structures to support increase, iterate, and launch new or upgraded applications.
IBM is working with a handful of banks on an identical migrations, together with ICBC Argentina, Lloyds Banking community, and Royal bank of Canada.
SAN FRANCISCO, Feb. 19, 2019 /PRNewswire/ -- Absolutdata, a leading statistics analytics firm, nowadays introduced that they have embedded IBM Watson capabilities into their NAVIK AI Platform to help companies build an Intelligence Stack throughout sales and advertising capabilities. The Watson more desirable NAVIK AI Platform combines statistics, analytics and technology to optimize decisions on an ongoing groundwork with no need to build a data science team whereas the NAVIK AI earnings answer grants dramatic advancements in income and advertising and marketing effectiveness. The advantages considered consist of salesforce effectiveness, consumer targeting, campaign administration and optimized resolution making throughout industries.
"a lot of our international valued clientele are interested in achieving the company transformation that AI can deliver," observed Dr. Anil Kaul, Co-founder and CEO of Absolutdata. "Yet they struggle with the most reliable approach to beginning, and how to get the promised scalable company affect. IBM Watson AI can bring results right now, economically and at a scale that receives observed on the board stage." Dr. Kaul provides, "we're in the early degrees of organizations constructing their intelligence stack and NAVIK allows our shoppers to strengthen a strategic competitive competencies with the intention to ultimate a very long time."
Integrating IBM Watson with Absolutdata's NAVIK AI platform and functions enables purchasers to make the most of analytical frameworks and herbal language processing to mine present revenue information. as a result, valued clientele are superior poised to determine hidden salary streams, run hyper-personalised campaigns at scale and derive deeper business insights, compared to typical strategies of useful resource-primarily based analytics and model development. this may aid companies boost productivity, eliminate guide intervention and access big data units in actual time, which become now not possible earlier.
Following a phased strategy, Absolutdata has included IBM Watson into NAVIK SalesAI, NAVIK MarketingAI, NAVIK ResearchAI and NAVIK MicroMods, with others below construction. Absolutdata is also the use of other IBM capabilities comparable to climate to increase effectiveness in certain modules.
some of the world's largest dairy groups is the use of NAVIK built-in with IBM Watson, to mine consumer insights and pressure quick advertising and marketing choices about manufacturer, campaigns and pricing. The brand's marketing crew can classify and generate automatic insights from each structured and unstructured statistics rendered precise-time across cellular instruments and the internet, cutting back resolution lead time from weeks to seconds with over 99 p.c uptime.
Absolutdata's becoming team of four hundred facts scientists and engineers is imposing AI options throughout customer needs and is receiving wide working towards on IBM Watson as a key component of the partnership.
To be trained more about Absolutdata and the NAVIK product line of clever analytics, please discuss with www.absolutdata.com.
Absolutdata products and services bring scalable business have an effect on throughout the enterprise through combining innovative AI and ML with its heritage in analytical frameworks, company realizing and expertise. Absolutdata's NAVIK AI Platform has pre-constructed options, customizable solutions, and enabling capabilities to get an enterprise AI-able. The growing set of AI-powered SaaS options encompass NAVIK SalesAI, NAVIK MarketingAI, NAVIK ResearchAI and NAVIK MicroMods. The functions groups build custom options according to NAVIK AI. situated in 2001, Absolutdata is primarily based in San Francisco and employs 450 experts across places of work in San Francisco, long island, Chicago, London, Singapore, Dubai and Gurgaon. For greater guidance talk over with the Absolutdata web site, study our blog, and observe us on LinkedIn and Twitter. www.absolutdata.com.
Absolutdata Media touchSSPRabsolutdata@sspr.com
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Sep 1, 2011
In our September 2003 issue, we introduced the first list of trend-setting products. At the time, we thought sorting the products into specific categories-document management, business process management, enterprise search, content management, portals, smart enterprise suites, etc.-was appropriate, and we'd help bring order to the landscape. But even then the lines were blurring, of course, so we abandoned that strategy in 2004. They are even more blurry now.
The juggernaut of consolidation keeps charging along, so what were single-point solutions a decade ago now include a broad spectrum of capabilities. A Web content management system, for example, contains functionality for, say, collaboration, social media, analytics, records management, etc. Enterprise search is a tool for text mining, sentiment analysis, legal discovery, big data and more. So, as we continue to emphasize, knowledge management isn't an application per se, it's an attitude, an approach to delivering the right information to the right people throughout the entire constituency chain, users and customers alike.
For this year's list, the judging panel of colleagues, analysts, system integrators and users evaluated more than 800 products. Although the products on the list cover a host of technology areas, they share one thing in common: Each has helped create, define, enhance or sustain a market.
As in years past, assembling the list involves a yearlong collaborative effort that culminates with a series of conference calls to finalize the list that follows. It's a big job and a certainly lively and sometime contentious process. All of us have our prejudices based on specific areas of interest/expertise, and because the panel requests anonymity to avoid the onslaught of e-mail, I make the final decision. Trust me, people have tried to bully their way on the list, which isn't a good strategy. Receiving unsolicited recommendations from customers is, however. After all, it's the needs of the market that should identify a trend. Further descriptions of selected Trend-Setting Products begin on Page 18, September KMWorld 2011, Vol 20, Issue #8 and are also linked online within the company description:
A2iA: A2iA DocumentReader-classification, keyword spotting and extraction of information from handwritten letters and loosely structured fields within forms.
ABBYY: FineReader Online-an online OCR service to provide conversion of text from scanned, photographed images and PDFs into editable Word, Excel, RTF, TXT and searchable PDF documents. Click here for more product details.
AccessData Group: AccessData eDiscovery-automated, repeatable and defensible electronic data discovery from litigation hold to production. Click here for more product details.
Accusoft Pegasus: Prizm Viewer-document and image viewing within Internet Explorer, Firefox and Mozilla browsers.
Acquia: Acquia Network-software and services to create and maintain Web experiences built on Drupal. Click here for more product details.
Alfresco: Alfresco Team-content collaboration product that includes iOS apps for the iPad and iPhone.
Altep: Inspicio-document review platform capable of providing access to any document type.
Alterian: Content Manager-software designed to build and manage branding strategies across websites, e-mail campaigns and social media channels.
AnyDoc Software: CAPTUREit-standalone document capture application or component of an end-to-end OCR for AnyDoc automated document and data capture and processing solution. Click here for more product details.
Appian: BPM Suite-comprehensive business process management software on the desktop and mobile devices in the cloud and on premise.
Applied Knowledge Group: KM Solutions built on SharePoint-collaboration and knowledge management solutionsfor government, commercial and non-profit clients
ArcMail: ArcMail Guardian-cloud-based e-mail archiving solution that automatically encodes, indexes and archives all inbound, outbound and internal mail.
ASG Software: ViewDirect Suite-scalable, full-featured archiving platform.
Attensity: Respond 5.1-multichannel customer engagement application.
Attivio: Active Intelligence Engine-extends enterprise search capabilities across documents, data and media.
Autonomy: ControlPoint-centralized policy hub for enforcing compliance policies on distributed content, including content residing in ECM applications.
AvePoint: DocAve Software for SharePoint-fully integrated solution for SharePoint life cycle management.
BA Insight: Longitude Search and Longitude Connectors products-securely extend Microsoft SharePoint and FAST Search to more than 30 enterprise systems.
Box.net: Cloud Content Management-allows sharing, managing and accessing all business content in the cloud.
BP Logix: Process Director-defines, automates and reports on business processes.
Brainware: Globalbrain Enterprise Edition-intelligent data capture and enterprise search.
Bridgeline Digital: iAPPS Product Suite-complete SaaS and on-premise Web content management including e-commerce, e-marketing and analytics. Click here for more product details.
Clarabridge: Sentiment and Text Analytics Platform-data acquisition through linguistic processing and enterprise reporting in an integrated environment. Click here for more product details.
Concept Searching: conceptClassifier for SharePoint-automatic document classification and enterprise class taxonomy management. Click here for more product details.
Connotate: Agent Community-content acquisition and management software platform enabling users to transform Web content into information assets.
Consona: Consona KM 8.0- a true knowledge management solution with enhanced usability for administrators and knowledge authors and editors with tools for the internationalization of knowledge content.
Content Analyst: Content Analyst Analytical Technology (CAAT)-advanced text analytics in a scalable platform designed to cope with massive amounts of unstructured data. Click here for more product details.
Coveo: Coveo Knowledge 360 Solutions for Customer Service-enables access to actionable knowledge from organizations' information.
Darwin Ecosystem: Awareness Engine-tracks Web and Enterprise 2.0 events, discovers emerging trends and gains faster understanding of complex issues over time.
Datameer: Analytics Solution-business user-focused BI platform for big data analytics using Apache Hadoop.
Denodo: Data Virtualization and Data Federation-creates virtual, real-time single views from disparate, heterogeneous data sources.
eGain: Interactive Sales Suite-converts online visitors to buyers with proactive contextual offers across consumer lifecycle . Click here for more product details.
Ektron: CMS400.NET-a platform with complete functionality to create, deploy and manage full-featured, global Web sites.
EMC: SourceOne Suite-family of products and solutions for archiving, e-discovery and compliance to centrally manage multiple content types in order to apply content governance.
Endeca: Endeca Latitude- foundation upon which configurable, search-based business applications can be built and deployed.
EPiServer: CMS 6-combines tools for online engagement through content, community, communication and commerce.
Equilibrium: MediaRich ECM for SharePoint 2010 Online-visualizes more than 400 different document, image video and audio file types in SharePoint Team Portal.
Exalead: CloudView 360- information access for the enterprise and the Web with advanced data extraction, indexing and text analytics.
Exsys: Corvid-interactive Web-enabled knowledge automation expert systems. Click here for more product details.
Exterro: Fusion-integrated e-discovery, legal hold and litigation management software platform.
Fabasoft: Fabasoft Mindbreeze Enterprise-unified organizationwide access to information through indexing and searching data sources such as e-mail systems, file systems, databases, document management systems, intranet and the Internet. Click here for more product details.
Findwise: Findwise Findability Solutions-software for intranets, Web, e-commerce and applications to help make information easily accessible to both company employees and their customers. Click here for more product details.
FTI Technology: Acuity-outsourced document review offering for corporations and law firms. Click here for more product details.
Global 360 (now OpenText): processView-cloud-based forum to collaborate on process discovery.
GlobalNet Services Inc.: Google Search Solutions-search optimization, clustering, security and personalization for structured and unstructured data. Click here for more product details.
HiSoftware: Compliance Sheriff-content compliance testing, monitoring and reporting against standards-based policies for privacy, accessibility, social computing, brand integrity, site quality and operational security.
HP: HP TRIM 7-a records management system with SharePoint support providing a scalable, policy-driven foundation for information governance strategies.
IBM: Content Manager-imaging, digital asset management, Web content management and content integration for multiple platforms, databases and applications.
iDatix: iSynergy-integrated content management designed to manage content and simplify workflow.
IGLOO Software: Enterprise Social Networking-integrated suite of content, collaboration and knowledge management tools within a single, secure social business platform.
InQuira: Customer Experience Services-expert resources focused on optimizing and enhancing an InQuira implementation through proactive, strategic business insights and technical expertise to maximize system uptime.
Integrify: Integrify 5.0-lean business process management with available SharePoint API kit and plug-in.
IntelliResponse: IntelliResponse Answer Suite-enhances consumer experience across a variety of interaction channels, including corporate Web sites, agent desktops, social media platforms and mobile devices.
Intrafind: iFinder Enterprise Search-solutions and consultancy services for enterprise search, information access and text mining.
ISYS Search Software: ISYS Document Filters-an embeddable set of document filters for extracting text from a comprehensive library of file, container and e-mail formats. Click here for more product details.
Jive Software: Engage Platform-robust enterprise social networking platform.
JustSystems: XMetaL-enables content creators to create, collaborate and reuse information that can be repurposed into languages and formats required by customers.
Kofax: Kofax Capture 9.0-full-featured platform allowing users to automate the deployment and updating of the software, their applications and any customizations from a central server.
Metalogix: Content Lifecycle Management for SharePoint-on-premise or cloud-based solution to move, store and manage Microsoft content. Click here for more product details.
Metastorm (now OpenText): Enterprise-aligns business strategy with execution while optimizing the types and levels of business resources it uses.
MicroLink: Information Fusion and Discovery-collaboration and search designed to support growing information and the need for increased data availability.
Microsoft: SharePoint 2010-the versatile platform that continues to spawn an ecosystem of partners extending its capabilities.
Moxie Software: Spaces-social networking software for the enterprise.
Mzinga: OmniSocial-a broad, single-platform suite designed to facilitate community building, collaboration and knowledge sharing across the organization. Click here for more product details.
NavigationArts: Content Management Solutions-software engineered to deliver intuitive online experiences consistent with brand expectations and offline interaction.
NewsGator: Social Sites 2.0-enterprise collaboration software designed for easy integration with SharePoint 2010.
Noetix: NoetixViews-simplifies report development against Oracle enterprise applications by automatically creating business views of the underlying database. Click here for more product details.
Nunwood: Fizz Knowledge Management-allows organizations to optimize their existing knowledge work across research studies, competitor intelligence, external news subscriptions and internal working groups.
Omtool: AccuRoute-document handling platform that captures, converts and distributes paper and electronic documents.
OpenText: ECM Suite-robust platform addressing all management capabilities needed to handle each type of enterprise content-including business documents, records, Web content, digital, e-mail, forms, reports, etc.
Oracle: Enterprise Manager 11g-integrated IT management designed to increase business productivity and efficiency.
Pegasystems: Case Management Solutions-allow organizations to quickly define case solutions and manage their work.
Percussion: CM1-allows business users to directly create, launch and maintain robust websites.
Project Performance Corp.: KM Solutions-consulting and IT solutions with an emphasis in the areas of environment and energy.
Qontext: Qontext for NetSuite-a full collaboration portal within NetSuite.
Raytion: Enterprise Search Connectors-family of vendor-independent enterprise search connectors that enable secure and easy retrieval of business-critical information.
Recommind: Axcelerate eDiscovery-precisely identifies key documents quickly while automatically assessing document responsiveness, privilege and issue relation before the review process begins.
Reprints Desk: STM Document Delivery-simplifies single article procurement, with copyright-compliant, same-day delivery. Click here for more product details.
RightAnswers: Unified Knowledge Platform-provides a knowledgebase for IT support and a knowledge foundation for the organization.
RightNow: RightNow CX-a customer experience suite designed to deliver comprehensive customer experience applications that drive revenue, increase efficiency and build loyalty.
Rivet Logic: ECM Solutions-transform traditional content repositories and static intranets into collaborative work environments through open source functionality. Click here for more product details.
RSD: RSD GLASS-governance solution engineered to help organizations manage corporate risk and improve operational efficiency. Click here for more product details.
salsaDev: salsaAPI-full range of automated text analysis and content enrichment services, including auto-tagging and auto-classification capabilities.
SAS: SAS Text Analytics, SAS Rapid Predictive Modeler-extract relevant information to reveal patterns, sentiments and relationships among documents; allow business analysts and subject matter experts to generate predictive models based on specific needs and business scenarios.
SDL: SDL Tridion-complete, global Web content management solutions; SDL TrisoftTM and SDL LiveContentTM-an intelligent and interactive platform for delivery of technical content. Click here for more product details.
Search Technologies: Search Application Assessment Process-detailed analysis, reporting of organizational search solutions, including open source options.
Sinequa: Enterprise Search 7.0-Semantic and linguistic search based on vector modeling of the key meaning of documents.
Siteworx: Enterprise Search Consulting-advice about implementation and integration of enterprise search solutions.
Smartlogic: Semaphore-combines ontology management, classification, text mining and semantic analysis in a search application framework.
Socialtext: Version 4.6-intranet-centric software designed to increase insight and enhance social networking inside the organization.
Sophia Search: SOPHIA-understands different contextual meanings for a query and intelligently returns results organized in structured, thematic folders.
SpringCM: Content Management Service-cloud-based content, document and workflow management solutions.
SpringSense: Enterprise Search Solution-recognizes the meaning of text through context rather than relying solely on keywords.
StoredIQ: Risk Assessment Service for SharePoint-information intelligence solution for handling legal risks within SharePoint environment.
Symantec: AntiVirus Corporate Edition-threat protection to detect viruses, Trojans horses, spyware, etc.
Synaptica: Version 7.2-visualization suite including tools to help streamline and automate building and deploying taxonomies.
Telligent: Telligent Enterprise, Version 3.0-social community application for employees, enabling corporate communication, networking, collaboration and innovation.
Traction Software: TeamPage 5.2-enables searching both external sources and TeamPage's Social Enterprise Web to discuss, tag, task, share and badge internal or external content.
Vivisimo: Customer eXperience Optimization (CXO)-connects customer-facing professionals with information required for successful customer, partner and sales prospect interactions.
Wall Street Network: WSN Insight 2011 R2 for SharePoint-allows corporate collaboration within an organization by proactively pursuing each user's input targeted by each employee's skill sets. Click here for more product details.
Workshare: Workshare Professional-document control management of multi-person document reviews, metadata removal, secure PDF creation and sharing, and complete information security.
Xenos (a division of Actuate): Xenos Enterprise Server-document and data transformation services to lower operational costs and complexity and improve customer service.
ZyLAB: eDiscovery Software-proven software and services tailored to any environment, either outsourced or in-house.
As mobile devices become more common, protecting the data stored on them becomes a primary concern for the enterprise. Fortunately, mobile operating systems now include security features that enterprises can use to enforce corporate policies. In this series, we explore data protection on today's most popular mobile device operating systems: BlackBerry, Windows Mobile and Symbian.
In this series:
Protecting data on your BlackBerry devices Protecting data on your Symbian devices Protecting data on your Windows Mobile devices
Protecting data on your BlackBerry devices
In this section, we explore BlackBerry security capabilities most directly related to data protection. You'll discover how tight IT controls and protection options can be combined to safeguard your enterprise's valuable data on a BlackBerry.
For many employers, the data on a handheld is far more valuable than the device itself. According to Ponemon Institute, the average cost of a data breach has now reached $197 per compromised record. The vast majority of breaches involve laptops, but it's just a matter of time before some CEO's lost BlackBerry makes headlines. Or is it?
Under my thumb
Most BlackBerry users carry a device that is centrally configured and monitored by their employer. Although BlackBerrys have long been available to individuals, BlackBerry has until recently been marketed almost exclusively to corporations. In particular, mobile device management through the BlackBerry Enterprise Server (BES) has been a big part of BlackBerry's business appeal.
IT staff use BES to deploy IT and application policies that control how a BlackBerry operates, the programs it can run, and how it will protect data. Global policies are defined for the entire domain and refined to reflect the needs of each group. All authorized BlackBerry users are bound to an IT policy, which can be pushed to their handhelds over-the-air during "wireless enterprise" activation.
Through IT policies, employers can enforce common mobile security needs like mandating device passwords with a minimum length, complexity and update frequency; requiring inactivity timeouts; preventing user changes to read-only parameters; and permitting voice calls on locked handhelds. They can also disable riskier features like Bluetooth or IM and control whether and how data is encrypted.
Application policies go beyond those native capabilities, letting employers control custom and third-party applications installed on the device and the resources they are permitted to access. For example, an application can be permitted to reach internal and/or external domains or prohibited from using Bluetooth or GPS.
Controls like these can reduce risk. For example, BlackBerrys have flown under the radar for mobile malware by running only IT-vetted applications. This may change as consumers configure their own BlackBerrys to run non-business applications.
Digging into data
No matter who manages a BlackBerry, that device's content can be protected through a combination of hardware, software and policies. When the content-protection option is enabled, a random 256-bit AES content-protection key is used to produce a public/private key pair. The content-protection key and private key are then encrypted with a temporary key, derived from the user's password, and stored in flash memory.
As long as the BlackBerry is unlocked, data received by or typed into the device will be encrypted with the content-protection key. Once the device is locked, that content cannot be read until the user enters the correct password, allowing the content-protection key to be decrypted. Furthermore, any messages received while the device is locked are encrypted with the previously generated public key and cannot be decrypted with the private key until the user's password has been entered.
This scheme prevents someone from picking up a locked BlackBerry and viewing user data (including text typed into the BlackBerry), any data saved by the BlackBerry Web browser (including its cache), calendar entries, address book contacts, memos, tasks, and email messages (including bodies and attachments). Further options can encrypt files written to external memory and passwords saved by a Password Keeper application.
IT policies control whether or not content protection is used and the length (strength) of associated keys. Policies also control whether users can make exceptions, like viewing the address book on a locked BlackBerry. It is important to realize, however, that content protection depends on the user's password. This entire scheme can be defeated by an easy-to-guess password.
To deter password compromise, define IT policies that discourage practices like reuse and simple password incrementing. Combine those with secure data wipe after max. password attempts or device loss/theft. BlackBerry policies also let you automatically wipe a device if it isn't unlocked within a defined period or if the battery becomes too weak to receive a remote wipe command.
Going the distance
These measures protect data at rest on a BlackBerry, but what about data in transit? The BlackBerry operating system is well known for including transport encryption, but it actually supports multiple methods -- some of which affect stored data too.
Every message sent to a BlackBerry through a wireless carrier is routed through RIM's BlackBerry infrastructure. For customer privacy, each message is encrypted with 3DES or AES and keys known only to the BES and the handheld. The BES decrypts each message before relaying it to your company's messaging server (e.g., Microsoft Exchange, IBM Lotus Domino).
Some newer BlackBerrys support further over-the-air encryption options, including IPsec tunneling to a corporate VPN gateway and Wi-Fi data encryption using WPA/WPA2. All of these methods deter eavesdropping on messages in transit. But some companies require end-to-end encryption, from sender to recipient. How can a recipient know that a message was not modified or viewed on the messaging server?
BlackBerry handhelds support end-to-end encryption through optional PGP or S/MIME clients. For example, when the BES delivers an S/MIME-protected message to a BlackBerry, both BlackBerry transport encryption and S/MIME data encryption are applied. Upon receipt, the handheld removes BlackBerry transport encryption, but S/MIME data encryption remains until the recipient views the message.
In this section, we explored BlackBerry security capabilities most directly related to data protection. We have shown how tight IT controls and protection options can be combined to keep BlackBerry data safe. To learn more about the BlackBerry security architecture, including capabilities that go well beyond data protection, visit www.blackberry.com/security. Remember: Your mobile device vendor can only supply the tools to secure your mobile workforce -- it's up to you to apply them wisely.
Protecting data on your Symbian devices
Global impactAccording to In-Stat, Symbian leads the smartphone operating system field with almost 70% of the global market, while the biggest Symbian player -- Nokia -- continues to out-ship every other wireless handset vendor. It therefore comes as no surprise that Symbian was targeted by the first significant mobile malware outbreak.
When SymbianOS.Cabir emerged back in June 2004, mobile vendors were put on notice that handhelds had matured sufficiently to lure attackers. Cabir was a simple worm that posed as the Caribe Security Manager utility, but it implanted malicious code that spread to other Nokia Series 60 devices over Bluetooth. Shortly thereafter, sibling Mabir exploited multi-media messaging service (MMS) in a similar fashion. Although these worms did no real damage, they showed how unprotected those handheld devices and their data were.
Taking responsibilityIn Cabir's aftermath, all major mobile operating systems were overhauled to incorporate protection features that prevented malware from overwriting sensitive files, including privileged OS components and device data.
First came Symbian-Signed, a program whereby registered software publishers could digitally sign applications that had been tested by a Symbian-accredited test house. This program has undergone revision to make signing less onerous for smaller developers. Today, there are three Symbian-Signed levels: Open-Signed (limited/internal use), Express-Signed (self-tested), and Certified-Signed (independently tested).
All three levels use digital signatures to bind software to publisher identities. Express-Signed and Certified-Signed programs must use Publisher IDs issued by TC TrustCenter, the official Certificate Authority for the Symbian-Signed program. The objective is to enable third-party software development while giving users a reliable way to identify software origin and trustworthy publishers.
Hardening the platformSymbian 9 built upon this foundation by implementing Platform Security -- an architecture designed to restrict or block unauthorized access to APIs and data. Platform Security replaces the old "all or nothing" execution environment, where every installed program had unfettered access to everything else on a Symbian handheld. Instead, Capability Management now controls the access rights afforded to each running process, while Data Caging confines each process to its own part of the file system.
On Symbian 9.x devices, signed executables are tagged with capabilities that can be permitted or denied at run-time, based on configured policies. Full API and file system privileges are reserved for the Trusted Computing Base (i.e., the kernel, file system, and software installer). System privileges grant Trusted Computing System servers like messaging selective access to device data, network interfaces, and power management. Finally, there are basic privileges, like the ability to read and write user data, use network services, and determine device location, which can be configured by users.
Capability Management is not impervious to hacks, but it helps Symbian devices resist unauthorized software installation, maintain system integrity, and lock down sensitive operations and data. To further protect data, capabilities are combined with Data Caging -- a straightforward way of keeping code, read-only public data, and per-application private data strictly separated. For example, files in the /resource directory are visible to all processes but can be deleted or changed only by the Trusted Computing Base. However, the files within each /private/SID directory are hidden from executables other than the one associated with a given SID (Secure Identifier).
Encrypting dataSymbian Platform Security is concerned with controlling API and data access but not with maintaining data confidentiality. The Symbian operating system does indeed implement several encryption algorithms, including DES, 3DES, RC2, RC4, RC5 and AES. The operating system does not, however, automatically encrypt folders, files or messages. Deciding whether and how data should be encrypted falls to each application.
For example, enterprises that require cryptographic protection for email messages may choose to send them over TLS, IPsec or another encrypted channel. If TLS is chosen, a Symbian device can use built-in functions to encrypt the IMAP or POP3 messages exchanged with each configured mail server. But those mail messages and file attachments stored on a Symbian device will not remain encrypted "at rest" unless a third-party stored data encryption solution is installed and configured to do so.
Many such programs are commercially available for Symbian handhelds, from basic standalone programs that individuals can use to encrypt passwords and credit card numbers, to centrally managed enterprise file/folder encryption solutions. To learn more about third-party programs for Symbian devices (including data encryption programs), consult your carrier or device manufacturer, or search at Symbian software website like www.my-symbian.com or www.phonesymbian.com.
Protecting data on your Windows Mobile devices
Until recently, Windows Mobile devices lacked the native management and security capabilities long associated with BlackBerrys. Many third-party device management and security solutions were (and still are) available for Windows Mobile. However, Windows Mobile simply did not have BlackBerry's "protected-out-of-the-box" appeal. With System Center Mobile Device Manager, Microsoft has moved to fill this gap.
Work in progress
Today's Windows Mobile 6 devices are descended from many generations of Windows CE PDAs and Pocket PCs. Those older mobile operating systems were certainly not devoid of native security capabilities. They were simply incomplete and hard to manage.
For example, Windows Mobile 2003 Pocket PCs included PPTP and IPsec VPN clients, but they were not enabled by default. Moreover, those clients could not be IT-configured over the air without jumping through extra hoops (e.g., syncing XML provisioning documents or using a third-party mobile device manager). Any data received by those devices was stored in decrypted form -- unless a third-party crypto product was added.
In short, enterprises that needed to centrally manage and secure Windows Mobile devices had to assemble the piece parts and fill in critical gaps.
A new generation
Starting with Windows Mobile 6.1, Microsoft-based smartphones and PDAs have an alternative: Microsoft's System Center Mobile Device Manager (SCMDM) 2008. All WM 6.1 devices are inherently capable of being managed by an enterprise SCMDM server. Depending upon your needs and configuration, that server can provide fully automated over-the-air device provisioning, software installation, policy enforcement, and monitoring/reporting.
To enroll with SCMDM, a WM 6.1 user just enters his enterprise email address and an administrator-supplied one-time PIN. The WM 6.1 device uses SSL to connect to an SCMDM gateway server (i.e., a 64-bit Windows 2003 Server reachable from the Internet, outside the enterprise's trusted intranet).
That gateway authenticates the user and completes enrollment by interacting with a device management server (i.e., another 64-bit Windows 2003 Server, located inside the intranet, with access to Active Directory). These SCMDM server functions can be further distributed -- for example, delegating persistent storage to a separate SQL Server, or using a separate Microsoft CA to issue device certificates.
Once a WM 6.1 device has been enrolled and "boots-strapped," all further communication between the PDA/smartphone and gateway is protected by an auto-configured IPsec "mobile VPN" tunnel. SCMDM can provision Windows Mobile devices by using the Windows Software Update Service (WSUS) 3.0 to push application packages over the air. SCMDM also installs and enforces IT-defined Active Directory Group Policies -- to deny use of selected network interfaces and applications, for example, or encrypt specified files or folders.
Thereafter, each managed Windows Mobile can be centrally monitored and updated through the SCMDM. New software can be pushed through WSUS. Device hardware and software can be periodically inventoried. If a managed Windows Mobile is ever lost or stolen, the SCMDM can be used to remotely wipe the device the next time it connects to the enterprise network.
Note that SCMDM does not rely on Active Sync. Instead, WM 6.1 devices automatically reconnect their mobile VPN tunnel to the SCMDM gateway whenever a 3G or Wi-Fi link becomes active. Bear in mind, however, that most nomadic mobile devices still spend some time out of range and thus disconnected from every network, including the SCMDM.
Finally, that mobile VPN tunnel can also provide a secure conduit for enterprise application access -- for example, letting Windows Mobile users connect to Exchange, Sharepoint, and other application servers inside the enterprise firewall. Even applications that apply their own data protection measures, like TLS-encrypted POP and SMTP sessions, can be relayed through the mobile VPN tunnel.
Where SCMDM fits
With SCMDM, Microsoft provides a "protected-out-of-the-box" solution for enterprises that use new Windows Mobile devices. However, SCMDM cannot manage older Windows Mobile devices, including today's dominant Windows Mobile 6.0 population. Given the short lifespan of smartphones, many older devices may never be soft-upgradeable to 6.1 -- instead, you'll have to buy new hardware to tap into SCMDM.
Moreover, like BlackBerry Enterprise Server, SCMDM is not (currently) a cross-platform solution. Organizations with diverse mobile device populations will either need to deploy multiple MDM "silos" or invest in a third-party MDM like Sybase iAnywhere, Nokia Intellisync, or Motorola Good, with agents for multiple operating systems.
While SCMDM provides a relatively broad set of management and security capabilities, no platform can be everything to everyone. For example, those who require over-the-air remote control still need a third-party solution. Finally, SCMDM is Microsoft's first foray into mobile device management; it will no doubt require refinement and hardening over time. Visit Microsoft to learn more about Windows Mobile 6.1 security and Microsoft's SCMDM approach to Windows Mobile data protection.
About the author: Lisa Phifer is president and co-owner of Core Competence, a consulting firm focused on business use of emerging network and security technologies. At Core Competence, Lisa draws upon her 27 years of network design, implementation and testing experience to provide a range of services, from vulnerability assessment and product evaluation to user education and white paper development. She has advised companies large and small regarding the use of network technologies and security best practices to manage risk and meet business needs. Lisa teaches and writes extensively about a wide range of technologies, from wireless/mobile security and intrusion prevention to virtual private networking and network access control. She is also a site expert to SearchMobileComputing.com and SearchNetworking.com.
Most of the time you'll just want to save your existing document in its existing location, and Word provides three quick ways to do so. You can click the Save button on the Standard toolbar, use the Ctrl+S or Shift+F12 keyboard shortcut, or choose File, Save.
Saving Files Using a Different Name, Format, or Location
Often, you want to make changes in the way you save a file. In particular, you may want to save a file to a different location on your computer or on your network. Or you may want to save it in a different file format so that people who run software other than Word can use it. In each case, you use the Save As dialog box (see Figure 3.7). To display it, choose File, Save As, or press F12.
Figure 3.7 The Save As dialog box enables you to save files to different locations or in different formats.
Because new documents require you to specify a name and location for the file Word also displays the Save As dialog box when you save a file for the first time. By default, Word expects you to save your file in the My Documents folder in Windows 98/Me or Windows 2000/XP; or your Personal folder in Windows NT 4.0. (In NT 4.0 and Windows 2000, these folders are stored as subfolders within the folders associated with your user profile.)
Word also inserts the first word or phrase of your document in the File Name text box, guessing that these words might be your document's title. If Word has made correct assumptions, all you need to do is click Save to store the file. Otherwise, type in a new before saving the file.
If you want to change the standard location Word uses for saving files, display Tools, Options; click the File Locations tab; select Documents from the File Types scroll box; and click Modify. Browse to a new location and click OK twice.
Saving to a Different Location
Word's Save As dialog box gives you extensive control over where you save your files. Save a copy of your file in a different folder or drive as follows:
Click anywhere in the Save In drop-down box. A list of available drives and resources is displayed (see Figure 3.8).
Figure 3.8 You can choose a folder, drive, network, or Internet FTP resource from the Save In drop-down box.
Click the drive or resource where you want to store your file. A list of existing documents and folders already stored on that drive is displayed.
If you want to store your file in one of the subfolders, double-click it; repeat the process until you arrive at the folder you want.
Make sure that the filename and file format are correct and click Save.
If you are using Save As to save an existing file in a new location, Word leaves the earlier version where you originally stored it.
Sometimes the only change in file location you want to make when using the Save As dialog box is to go up one level in your folder structure. Or, you may want to move around on the same drive rather than choose a different drive. In this case, click the Up One Level toolbar button (or press Alt+2) to display the next higher level folder or drive. From there, browse the file and folder lists until you find where you want to save the file.
Occasionally, you may want to save a file in a folder that doesn't exist yet. To create a new folder within your current folder, click the Create New Folder button. The New Folder dialog box opens; enter the name of your new folder and click OK. The folder now appears within your current file and folder list. To save your file in the new folder, first double-click the new folder to open it and then click Save.
Saving Across a Network
Most Word users are now connected to a network. If your computer connects to a networked folder at startup and assigns that folder a drive name, this mapped network drive appears in the list of drives under My Computer in the Save In drop-down list box. Choose the mapped drive as you would any other drive, find the folder within that drive if necessary, and click Save to save the file.
If the network drive or folder where you want to save the file is not a mapped drive, but you have unrestricted access to it, you can reach it through Network Neighborhood (in Windows 98 or NT 4.0) or My Network Places (in Windows 2000):
Click inside the Save In drop-down list box.
Click Network Neighborhood or My Network Places. Word displays a list of computers and mapped drives accessible to you on the network.
Double-click the computer or mapped drive where you want to store the file.
After that computer's name appears in the Save In drop-down box, browse for the drive and folder where you want to store the file.
Make sure that the filename and format are correct and click Save.
In certain instances, you may be asked to provide a password when you attempt to access a computer or drive. For example, if you are attempting to access a drive on Windows 2000 Server for the first time during a session, you may be asked for a password. Enter your password, or if you don't have one, speak to your network administrator about getting access.
If you don't have access to a computer on the network, it may not even appear on the list of computers in Network Neighborhood or My Network Places.
Saving in a Different Format
What if you want to save a file for use by someone who works with a different word processor or an older version of Word? Or what about saving it as text-only for transmission over an e-mail system that can't handle formatting or HTML? In each case, you need to save your file in a different format.
To choose a format other than Word, display the Save As dialog box and click in the Save as Type drop-down box. Scroll to the file type you want to use and click it. If the filename uses a different extension (as will be the case unless you are saving to an older version of Word for Windows or DOS, or to WordPerfect), Word automatically changes it accordingly in the File Name text box. Click Save to save the file.
In some cases, Word may prompt you to install a filter¡ªeither from your CD-ROM or the network installation you installed Office from¡ªbefore you can save to other formats.
Table 3.3 lists the file formats available in Word.
Table 3.3 File Formats Available As Save As Options
Saves in HTML/XML format for use on Web or intranet pages (see the Bonus Word Chapter, "Using Word to Develop Web Content").
Web Page, Filtered
Saves a more stripped-down version of HTML that doesn't contain code intended to support Word-only features.
Saves a single Web archive file that contains any graphics included on your Web page (as opposed to saving the graphics in a separate new folder). Note that Web Archive files can only be read by Microsoft Internet Explorer.
Saves files as Word templates for creating other similar files.
Rich Text Format (RTF)
Saves in a Microsoft standard file format for exchanging word processing data in text file format. RTF preserves most, but not all, Word formatting. Some software can import RTF files but not Word 2002 files; in addition, saving to RTF can sometimes fix a damaged Word file.
Eliminates all formatting; converts line, section, and page breaks to paragraph marks; uses the ANSI character set. Useful if you're uncertain about your file's ultimate destination.
MS-DOS Text with Layout
Attempts to mimic a formatted document through the use of additional spaces in place of indents, tab stops, tables, and other formatting elements.
Text with Layout
Similar to MS-DOS Text with Layout, except that it does not support DOS extended ASCII character set.
Word 2.x for Windows
Saves to Word 2.x for Windows format.
Word 4.0 for Macintosh
Saves to Word 4 for Macintosh format.
Word 5.0 for Macintosh
Saves to Word 5 for Macintosh format.
Word 5.1 for Macintosh
Saves to Word 5.1 for Macintosh format.
Saves to create files that can be used with Word 6.0 on either Windows or the Macintosh; and can also be used by Word 95 running on Windows 95, 98, or NT.
Word 6.0/95 for Windows&Mac
Saves to Word 6.0/95 format that can be read accurately by Windows and Macintosh versions.
Word 97 format
Saves to Word 97 format.
Word 97-2002 & 6.0/95¡ªRTF
Saves to a version of Rich Text Format that can be read by Word 6, 95, 97, 2000, and XP.
WordPerfect 5.0 for DOS
Saves to WordPerfect 5.0 for DOS format.
WordPerfect 5.0 secondary file.
Creates a WordPerfect 5.0 Secondary File
WordPerfect 5.1 for DOS
Saves to WordPerfect 5.1 for DOS format.
WordPerfect 5.x for Windows
Saves to WordPerfect 5.x for Windows format.
WordPerfect 5.1 or 5.2 secondary file.
Creates a WordPerfect 5.1 or Secondary File
Microsoft Works 2000 for Windows format.
Saves to MS Works 2000 for Windows
Microsoft Works 4.0 for Windows format.
Saves to MS Works 4.0 for Windows
It's unlikely, but you might need a file converter that isn't on this list. In this case, you have several options. In some cases, the converter you need is available in the Microsoft Office XP Resource Kit, or free from Microsoft's Web site. If you have a Web connection, you can reach this site by choosing Help, Office on the Web. Converters available online or in the Office Resource Kit at http://www.microsoft.com/office/ork/ include
Windows Write 3.0 or 3.1 (Write32.cnv)
Lotus Ami Pro 3.x (Ami332.cnv)
WordStar 3.3¨C7.0 for MS-DOS and WordStar for Windows 1.0¨C2.0 (import only)
WordStar 4.0 or 7.0 for MS-DOS (export only) (Wrdstr32.cnv)
Microsoft Works 3.0
Microsoft Word 4.x, 5.x, and 6.x for MS-DOS (Doswrd32.cnv)
If you need to convert a file that isn't on this list, you might need a third-party file converter such as Dataviz Conversions Plus or Inso ImageStream.
What if you need to view or work with a file someone else has sent? First, note that Word can open files in a few formats that it cannot use to save files, notably WordPerfect 6.x for Windows and Lotus 1-2-3.
If you need to merely view the contents of a file, and you're running Windows 98, try Quick View, which comes with Windows 98, Windows NT 4.0, and Windows 2000. (It's an optional component; you might have to run your Windows setup program to install it.) Keep in mind, though, that because Windows NT 4.0 was released before Office 97, 2000 and XP, file formatted using these Office packages are not generally viewable in those versions of Quick View.
A third-party product, Inso Quick View Plus, supports more than 200 file formats, most of which aren't included in Quick View. Unlike the free Quick View, Quick View Plus enables you to print files. If you want to use this, be sure to check with Inso to see whether an updated version that supports Office XP file formats is available.
Often, the easiest solution is to ask whoever sent you the file to resave it in a format you can read. For example, most current word processors¡ªsuch as Sun's widely used StarOffice Writer¡ªwill save in one of Microsoft Word's native formats.
What if you need the text from a file right now; you can't afford to wait for a third-party product to arrive, and you can live without the formatting? Or what if you have a file that you can't even identify? Try Word's Recover Text from Any File filter, available through the File, Open dialog box. You'll learn how to use File, Open and Word's document filters in the next section.
Finally, it's important to note that Word's built-in file conversions aren't always perfect. For example, Microsoft has posted a five-page report on the limitations of the Word filter for saving documents to WordPerfect 5.x (Knowledge Base Article Q157085). Many of these limitations are minor; for example, Word's decimal table cell alignments are converted to WordPerfect right-aligned paragraphs, and centering codes may have to be individually repositioned. Taken together, however, they mean you can't assume that what you see in Word is what you get in WordPerfect.
Worse, if you convert a file to WordPerfect and then reopen the WordPerfect file in Word to see what it looks like, you see apparent problems that don't actually appear when your recipient opens the file in WordPerfect.
Ideally, you should double-check the results of any file conversion in the program to which you've converted. In the real world, however, you may not have access to that program, so just do your best to give your file's recipient enough time to check it and make any necessary adjustments.
¡ú For more information about file conversions, see the Bonus Word Chapter titled "Managing Word More Effectively," at http://www.quehelp.com.
Taking a Closer Look at Word's New Save As and Open Dialog Boxes
In Word 2000 and 2002, Microsoft thoroughly revamped both the Save As and Open dialog boxes, making it easier to find the folders and files you need. If you are upgrading from an older version of Word, such as Word 6 or 97, take a few moments to look over these dialog boxes: it will pay off many times over in improved productivity.
For the first time, Word 2002 Save As and Open dialog boxes are resizable, so you can view longer or wider lists of documents. To resize one of these dialog boxes, drag on the triangle at the bottom right of the dialog box (refer to Figure 3.7).
The Places Bar: Quick Access to Key Folders
At the left side of the Open and Save As dialog boxes, you'll see a vertical bar displaying five folders Microsoft expects you to use heavily as you work with Word. These work like shortcuts: clicking on one displays the contents of the corresponding folder.
History¡ªThe History folder stores Windows shortcuts for every file you've used and lists them in date order, with the most recent first. The History folder stores shortcuts to the files. If you've worked on the same file several times, the shortcut takes you to the latest version. It's a great way to find a file you've used in the past few days but that may no longer be on Word's most recently used file list.
My Documents¡ªThis is Word's default document folder. It places all the new files you save here unless you've specified otherwise. In Windows NT, this is called the Personal folder.
Desktop¡ªThis is the top-level folder on your computer. Although you probably won't store files in the Desktop folder, clicking Desktop gives you a quick high-level view of your drives and network resources. From the desktop, you can browse to just about anywhere.
Favorites¡ªYou can use this folder to store files you expect to work on especially often.
My Network Places¡ªThis folder gives you a one-click connection to the folders on your network, Web, or FTP server¡ªincluding files you may have published on your intranet or Web site. (In Windows 98 and Windows NT 4.0, this option is called Web Folders.)
Word users welcomed the Places Bar in Word 2000 but wished for an easy way to customize it. In Word 2002, that wish comes true. To add a folder to the Places Bar, select the folder in either the Open or Save As dialog box; then click the Tools button at the top of the dialog box and choose Add To "My Places." The folder now appears on the Places Bar in all major Microsoft Office XP applications. An arrow may also appear at the bottom of the Places Bar, if its contents are now too long to fit.
To reorganize the Places Bar, right-click on an item; then choose Remove, Move Up, Move Down, or Rename. You can also choose Small Icons to squeeze more icons onto the Places Bar (see Figure 3.9).
Figure 3.9 Displaying small icons to fit more locations on the Places Bar.
Controlling How You View Lists of Documents
Word can list your document in several different ways. You can choose a different view of your document list by clicking the down arrow next to the Views button on the Save As (or Open) toolbar (see Figure 3.10). A drop-down list appears, containing these choices:
Figure 3.10 Choosing how to view a list of documents.
Large Icons¡ªDisplays large icons representing each file and folder; Word files are displayed with a large Word icon.
Small Icons¡ªDisplays small icons representing each file and folder; Word files are displayed with a small Word icon.
List¡ªDisplays a list of your documents and folders, showing only their names.
Details¡ªDisplays the size, type, and last modification date of each file and folder. You can sort files by clicking on the heading you want to sort by, such as Name, Size, Type, or Modified.
Properties¡ªEnables you to select a file and get information about it (see Figure 3.11).
Preview¡ªDisplays the first page of the document.
Thumbnails¡ªDisplays thumbnail images of documents. Note, however, that in many cases Word cannot display a thumbnail and simply presents an icon.
Figure 3.11 The Properties view within the Save As dialog box.
Using Tools in the Save As (and Open) Dialog Boxes
For your convenience, Word brings together a series of file-related tools in the Tools menu of the Save As dialog box. To view these tools, click the Tools button (see Figure 3.12).
These tools are also available in the Open dialog box, as is another tool¡ªFind¡ªwhich you can use to search for documents. Find is covered later in this chapter.
Additionally, some of the tools described previously, as well as other options, are also available from shortcut menus that display when you right-click on a filename.
Figure 3.12 Choosing among the tools available in the Save As dialog box.
You can select a file, click Tools, and then Delete it, Rename it, or
Click Add to Favorites to add a shortcut to this file to your Favorites folder for quick access.
Click Properties to display the document's properties. (To learn more about using document properties, see the Bonus Word Chapter, "Managing Word More Effectively.")
If you select a networked drive, you can choose Map Network Drive to map that drive so that it appears as another drive letter on your local drive. If you select a folder or drive, you can choose Add to "My Places" to display the folder or drive as one of My Network Places.
Several additional options are available; these are covered elsewhere in the book. Save Options is covered in Chapter 27. Security Options is covered in Chapter 29, "Word Document Privacy and Security Options." Compress Pictures, which shrinks file sizes by compressing images within the files, is covered in Chapter 14, "Getting Images into Your Documents." Finally, Save Version is covered in Chapter 24, "Managing Document Collaboration and Revisions."
You can select multiple files in the Open dialog box and use the Tools menu to delete, print, or add them to the Favorites folder all at once.
Using MSN Web Communities to Store Content on the Web
Microsoft's MSN Web Communities offers 30 megabytes of storage space on the Web at no charge. You can use this space from within Office as
Supplemental file storage
An easy way to share large files with clients and business partners
An easy way to transfer files you'll need on a trip
In the following procedure, you'll walk through claiming and using your Web-based storage space.
The following procedure assumes that you have a Microsoft Passport user ID, which gives you access to all of Microsoft's services on the Web, including Hotmail. If you don't have one, you can get one at http://www.hotmail.com and a variety of other sites on the Web. As with any other free Web resource, before you sign up for Passport, carefully read Microsoft's posted privacy policies.
Choose File, Open (or File, Save As).
In the Open (or Save As) dialog box, choose My Network Places from the Places Bar.
Figure 3.13 The Sign in With Microsoft Passport dialog box.
Double-click on My Web Sites on MSN. The Sign In with Microsoft Passport dialog box appears (see Figure 3.13).
If you're unconcerned about the security of your computer, and you don't want to be bothered with signing in to Passport every time you use your Web storage, check the Automatically Sign Me In On This Computer check box.
Enter your sign-in name (typically your Hotmail e-mail address) and your password; then click OK.
Microsoft now provides you with a folder bearing your sign-in name (you cannot rename this folder). If you double-click this folder, you'll find a "files" folder and, within that, subfolders for My Music and My Pictures.
If you want to add a folder to the ones MSN gives you by default, double-click the files folder. Then, click the New Folder button in the Save As toolbar. The New Folder dialog box appears (see Figure 3.14). Enter a folder name in the name text box, and click OK. The folder now appears in your list of folders.
Figure 3.14 The New Folder dialog box.
Now that you have Web storage, you can browse to it, save files to it, and open files from it, just like any other drive you have access to. If you are accessing the drive for the first time in a session, you may be asked for your Microsoft Passport ID and password.
Creating Shortcuts to Files Stored on Network Servers
Finding content stored on network servers or the Internet can be complex; Word and Office make it easy by allowing you to create shortcuts to Network Places¡ªfolders on any network server, Web, or FTP site that you can use as if they were folders on your own drive. The Web drive you created in the previous section is an example of a Network Place; in this section, you'll walk through creating a Network Place on your own network.
To create a Network Place, you use the Add Network Place Wizard. You can start the wizard by choosing File, New to display the New Document side pane and clicking Add Network Place. You can also access the wizard from within the Open or Save As dialog box, by clicking Add Network Place in the Places Bar. Either way, the Add Network Place Wizard opens.
After you've displayed the Add Network Place Wizard, follow these steps to add a Network Place that points to a folder that already exists:
Choose Create a Shortcut to an Existing Network Place and click Next. The Create Network Place Shortcut dialog box appears (see Figure 3.15).
Figure 3.15 Identifying your Network Place's location and shortcut name.
In the Location box, enter the complete Web location. If you're not sure of the location, click the Search the Web button to browse to the location and exit the browser when you get there; the Wizard appears with the location displayed.
Press the Tab key; a default shortcut name appears in the Shortcut Name text box. If you want to edit it, do so.
If you need to create a new folder and make that folder a Network Place, display the Add Network Wizard and follow these steps:
Choose Create a Shortcut to an Existing Network Place and click Next. The Network Place Location dialog box appears.
In the Folder Location box, enter the complete Web location where you want to create the new folder.
In the Folder Name text box, enter a name for the folder.