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920-333 exam Dumps Source : Communication Server 1000 Rls. 5.0 Upgrades for Technicians.
Test Code : 920-333
Test Name : Communication Server 1000 Rls. 5.0 Upgrades for Technicians.
Vendor Name : Nortel
Q&A : 55 Real Questions
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Nortel Communication Server 1000 Rls.
Microsoft-Nortel See Unified Communications beneficial properties
by Kurt Mackie
A one-yr-historic partnership between Microsoft and Nortel on unified communications technology, normal as the imaginitive Communications Alliance , is bearing fruit. the two groups introduced this week that they have sold greater than 430,000 joint-solutions licenses so far.
The Alliance currently won three new customers as smartly, including Indiana university, U.ok.-based mostly Worcestershire fitness tips and Communications technology capabilities, and an IT and telephony company called 4ward.
Microsoft and Nortel formed the resourceful Communications Alliance in July of ultimate year with the purpose of offering unified communications solutions to organizations. beneath the Alliance, the groups initiated joint analysis and development efforts. They also created customer demonstration facilities and engaged in joint income and advertising.
within the Alliance's preliminary press unlock, Jeff Raikes, Microsoft's enterprise Division president, stated that the joint unified communications answer would permit a "single id across e mail, voice mail, voice over cyber web protocol (VoIP) name processing, quick messaging and video."
The Alliance's major product is called Nortel Converged office, a unified communications system that integrates Nortel's VoIP telephony system with Microsoft's server know-how.
The leading add-ons of Converged office encompass:
Microsoft office Communicator 2005 gentle customer
Microsoft office live Communications Server 2005, and
Nortel verbal exchange Server a thousand liberate 4.5 or greater IP PBX.
there may be additionally a Nortel software core component that helps non-compulsory capabilities, including internet integration, interactive voice response and call center services.
Unified communications gets described in quite a few approaches, however in line with the IEEE, it typically encompasses "unified messaging, collaboration and interplay methods." These methods also customarily enable true-time and close true-time communications. additionally, blended media (voice, electronic mail, fax, and many others.) may also be accessed from a single application, independent of the entry device.
competition within the unified communications area is thick with large names. In March of this year, IBM and Cisco, announced a collaborative effort on unified messaging client technology known as Unified Communications and Collaboration (UC2). UC2 is according to open applied sciences, corresponding to Eclipse construction ambiance and the Open features Gateway Initiative framework. Citrix systems and Nokia, among others, have expressed help for the UC2 platform.
under the IBM-Cisco unified communications partnership, Cisco plans to promote IBM's Lotus Sametime collaboration answer and IBM plans to sell Cisco's Unified Communications manager, Cisco cohesion and Cisco Unified MeetingPlace products. The entire unified communications answer is designed and delivered by way of IBM world technology functions.
Kurt Mackie is senior news producer for the 1105 business Computing neighborhood.
As outlined in a previous tip, organizations are enforcing IP telephony more generally on their information infrastructures. The increased deployment has created a necessity for certified IP telephony engineers to give proven, premiere-of-breed technology.
The IP telephony certifications Nortel currently offers are divided into four classes: support specialist, Design specialist, guide expert, and Design knowledgeable. This tip discusses the Nortel aid tune.
The support professional certifications are supposed to display a person's potential to enforce, function, and troubleshoot a Nortel Networks IP Telephony answer. The aid specialist certification reflects a candidate with three to 6 months of adventure that can handle events technical considerations of a typical Nortel IP Telephony solution.
NNCSS - VoIP Succession BCM three.0
This certification assessments the means to enforce, function, and troubleshoot the enterprise Communications supervisor three.0. This certification covers hardware, birth-up, records and voice networking, functions, and troubleshooting the BCM. To circulate the certification, two assessments ought to be correctly accomplished: expertise requirements and Protocols for IP Telephony solutions, and Succession BCM three.0. The technology standards and Protocols for IP Telephony solutions examination is a top level view of convergence technologies.
NNCSS - CallPilot Rls. 2.0
This certification assessments the skill to enforce, operate, and troubleshoot the VoIP CallPilot 2.0. This certification covers hardware, administration, interoperability with Meridian 1 switches, and security of a single site CallPilot system. To flow the certification, two exams must be successfully accomplished: Meridian Database and CallPilot 2.0.
NNCSS - Symposium name middle Server or Symposium name middle Server setting up and upkeep
These two certifications examine the capacity to put into effect, function, and troubleshoot the Symposium call core Server. each certifications cover hardware, software installation, administration, and renovation of Symposium call middle Server four.2, Symposium web client four.0, and Symposium specific 3.0. however, the Symposium name core Server certification also tests the architecture, custom configuration and integration of the server. To pass both of those certifications, one examination should be efficiently achieved: Symposium call middle or Symposium name center setting up and upkeep, respectively.
NNCSS - Symposium call core TAPI/Agent or name core TAPI/Agent installation and protection
These two certifications test the ability to put in force, operate, and troubleshoot the Symposium call middle TAPI/Agent. each certifications cover hardware, application installing, administration, and protection of Symposium TAPI 2.3 and Symposium Agent 2.3. youngsters, the Symposium call core TAPI/Agent certification additionally checks the structure, integration, and custom configuration of the TAPI/Agent. To circulate both of these certifications, one examination must be successfully completed: Symposium name center TAPI/Agent or Symposium call middle TAPI/Agent Inst/leading, respectively.
NNCSS - Symposium specific call core or Symposium specific call core installing and protection
These certifications examine the skill to implement, function, and troubleshoot the Symposium express call middle. both certifications cowl hardware, utility installing, administration, and preservation of Symposium express call center four.2. despite the fact, the Symposium specific call core certification also tests the structure and integration of the name middle. To pass either of the certifications, one exam need to be effectively completed: Symposium express name core or Symposium categorical name core Inst and Maint respectively.
NNCSS - VoIP Multimedia verbal exchange Server (MCS) 5100 2.0
This certification assessments the ability to enforce, operate, and troubleshoot the VoIP Multimedia communication Server (MCS) 5100 2.0. This certification covers setting up of the hardware and utility, configuration, maintenance, and management of the Multimedia verbal exchange Server (MCS) 5100 2.0. To move the certification, two checks ought to be efficiently accomplished: expertise standards and Protocols for IP Telephony solutions, and VoIP Multimedia verbal exchange Server (MCS) 5100 2.0. The technology requirements and Protocols for IP Telephony options exam is an overview of convergence technologies.
NNCSS - VoIP Succession one thousand/1000M Rls. three.0 DB Administrator
This certification tests the skill to keep and troubleshoot the VoIP Succession a thousand/1000M Rls. three.0 DB Administrator. This certification covers the architecture, configuration, protection, and administration of the Meridian 1, Succession 1000 Rls. three.0, and Succession 1000M Rls. 3.0 the usage of primary Alternate Route option (BARS) and network Alternate Route preference (NARS). To flow the certification, two checks should be efficiently achieved: technology specifications and Protocols for IP Telephony solutions, and Succession a thousand/1000M Rls. 3.0 DB Administrator.
NNCSS - VoIP Succession one thousand/1000M Rls. 3.0 installing and preservation
This certification tests the ability to install, configure, and maintain the VoIP Succession one thousand/1000M Rls. three.0. This certification covers the installing, architecture, configuration, upkeep, and management of the Meridian 1, Succession a thousand Rls. 3.0, and Succession 1000M Rls. three.0, cyber web Telephones i2xxx, and Optivity Telephony supervisor (OTM) 2.1. To circulate the certification, three exams ought to be successfully achieved: expertise necessities and Protocols for IP Telephony options, and Succession 1000/1000M Rls. 3.0 for Technicians, and Succession one thousand/1000M Rls. three.0.
The aid knowledgeable certifications construct on the specialist's abilities with the aid of demonstrating their skill to put in force, function, and troubleshoot an superior Nortel Networks IP Telephony answer. The guide professional certifications replicate a candidate with six to 12 months of hands-on journey with the potential to guide or support intermediate-level personnel to keep advanced Nortel IP Telephony solutions.
NNCSE - CallPilot 2.0 Unified Messaging solutions
This certification exams the ability to put into effect, function, troubleshoot and optimize the VoIP CallPilot Unified Messaging solution 2.0. This certification covers the setting up, administration, interoperability, safety, improve procedures and feature usage for a multi web page CallPilot gadget. To move the certification, the candidate must first obtain their NNCSS - CallPilot Rls. 2.0. as a result, the CallPilot 2.0 Unified Messaging options ought to be successfully completed to achieve this certification.
NNCSE - Contact core
This certification assessments the capacity to implement, operate, troubleshoot and optimize the Contact middle items. This certification covers the candidate's capabilities on the Symposium call core Server (SCCS)/Symposium express name core/Symposium web customer, Symposium TAPI carrier company (TAPI SP), Symposium Agent, and the Symposium net center Portal. To flow the certification, the candidate have to first gain their NNCSS - Symposium call core Server and the NNCSS - Symposium call core TAPI/Agent certification. because of this, the Contact center examination have to be successfully accomplished to gain this certification.
NNCSE - IP Convergence Succession 1000/1000M Rls. 3.0
This certification exams the skill to deploy, configure, maintain, and optimize the VoIP Succession 1000/1000M Rls. three.0. This certification covers the configuration, succession branch office (BO), far flung office, operation, and Meridian 1 to Succession 1000M three.0 migration strategies for the Succession one thousand/1000M Rls. 3.0, web Telephones i2xxx, remote office 91xx, and Optivity Telephony supervisor (OTM) 2.1. To move the certification, the candidate ought to first achieve their NNCSS - VoIP Succession CSE a thousand Rls. 2.0 or the VoIP Succession 1000/1000M Rls. three.0 setting up & preservation certification. in consequence, a further greater problematic edition of the Succession 1000/1000M Rls. three.0 examination should be successfully accomplished to obtain this certification.
in the IT industry, certifications are a means to validate a person's abilities within a unique area. The above Nortel IP Telephony certifications are one of the crucial tools that can display the capabilities of an IP Telephony guide professional. These certifications couldn't substitute years of business journey, but they do deliver the basis to support and manage Nortel Voice over IP solutions.
The subsequent tip will discuss Nortel's Design IP Telephony certification song.
Richard Parsons (CCIE#5719) is a manager of knowledgeable capabilities for Callisma Inc., a wholly owned subsidiary of SBC. He has developed a superior foundation in networking ideas, advanced troubleshooting, and monitoring in areas corresponding to optical, ATM, VoIP, routed, routing, and storage infrastructures. prosperous resides in Atlanta GA, and is a graduate of Clemson institution. His historical past includes senior and fundamental consulting positions at foreign network services, Lucent, and Callisma.
Microsoft and Nortel current Alliance Roadmap
by means of Stuart J. Johnston
January 18, 2007
Six months after saying a telecommunications alliance, Microsoft and Nortel this week introduced some early effects of their efforts and outlined a roadmap for future projects.
both businesses first announced their collaboration closing summer.
The street map contains three new joint options “to dramatically improve company communications with the aid of breaking down the boundaries between voice, e-mail, fast messaging, multimedia conferencing and different sorts of verbal exchange,” in response to a statement by the two organisations.
additionally covered within the announcement are eleven new implementation services from Nortel and the opening of more than 20 joint demonstration facilities where consumers can experience the know-how, the commentary persisted.
additionally, the two organizations stated they've signed agreements with dozens of customers, and have developed a “pipeline of a whole lot of prospects who want to recognize the advantages of unified communications.”
From Microsoft's standpoint, it's all part of the business's long-time period play to merge all kinds of communications and messaging into a single framework. A year ago, the company introduced that it turned into merging its trade Server neighborhood with its true-Time Collaboration (RTC) neighborhood, and that it had begun to feel of both technologies comprising a "platform."
the new community became named the Unified Communications community (UCG) and resides in Microsoft's business Division. The theory for the brand new community emanated from a imaginative and prescient of adding continuity to a myriad of communications contraptions, technologies and modes -- from e-mail and immediate messaging to Voice over information superhighway Protocol (VoIP), audio/video and web conferencing -- in a unified manner.
The three new joint solutions introduced with the aid of the alliance this week are named Unified Communications integrated branch, Unified Messaging, and Conferencing.
When it's purchasable within the fourth quarter, UC integrated branch will incorporate Nortel and Microsoft expertise on a single piece of hardware that supplies VoIP and unified communications in faraway workplaces.
Coming just a little earlier within the 2nd quarter, Unified Messaging will goal to simplify client deployments, native session initiation protocol (SIP) interoperability between the Nortel conversation Server a thousand and Microsoft alternate Server 2007. The solution comprises Nortel knowledgeable features for design, deployment and help.
also coming within the fourth quarter, Conferencing will extend Nortel Multimedia Conferencing to Microsoft office Communicator 2007. It goals to deliver a single client experience consistent throughout purposes akin to voice, fast messaging, presence, and audio- and videoconferencing.
This year, the businesses also plan to extend their present unified communications solution — a unified laptop and delicate telephone for VoIP, electronic mail, quick messaging and presence — to the Nortel conversation Server 2100, a carrier-grade business telephony product aiding up to 200,000 clients on a single equipment, based on company statements.
As for the highway map, both groups have outfitted greater than 20 joint demonstration facilities in North the us, Europe and Asia, with greater than one hundred further centers scheduled to open by midyear.
Nortel has additionally added 11 core integration capabilities to aid purchasers construct, deploy and aid joint unified communications solutions, including conclusion-to-end project management. Nortel claims it has already educated greater than 2,200 VoIP specialists to deliver these services and may add greater as deployment ramps up.
Stuart J. Johnston has coated know-how, specially Microsoft, due to the fact February 1988 for InfoWorld, Computerworld, guidance Week, and laptop World, in addition to for enterprise Developer, XML & web functions, and .net magazines.
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As mentioned in a previous tip, companies are implementing IP telephony more frequently on their data infrastructures. The increased deployment has created a need for certified IP telephony engineers to provide proven, best-of-breed technology.
The IP telephony certifications Nortel currently offers are divided into four categories: Support Specialist, Design Specialist, Support Expert, and Design Expert. This tip discusses the Nortel Support track.
The Support Specialist certifications are intended to demonstrate an individual's ability to implement, operate, and troubleshoot a Nortel Networks IP Telephony solution. The Support Specialist certification reflects a candidate with three to six months of experience that can handle routine technical issues of a standard Nortel IP Telephony Solution.
NNCSS - VoIP Succession BCM 3.0
This certification tests the capability to implement, operate, and troubleshoot the Business Communications Manager 3.0. This certification covers hardware, start-up, data and voice networking, applications, and troubleshooting the BCM. To pass the certification, two exams must be successfully completed: Technology Standards and Protocols for IP Telephony Solutions, and Succession BCM 3.0. The Technology Standards and Protocols for IP Telephony Solutions Exam is an overview of convergence technologies.
NNCSS - CallPilot Rls. 2.0
This certification tests the ability to implement, operate, and troubleshoot the VoIP CallPilot 2.0. This certification covers hardware, administration, interoperability with Meridian 1 switches, and security of a single site CallPilot system. To pass the certification, two exams must be successfully completed: Meridian Database and CallPilot 2.0.
NNCSS - Symposium Call Center Server or Symposium Call Center Server Installation and Maintenance
These two certifications test the ability to implement, operate, and troubleshoot the Symposium Call Center Server. Both certifications cover hardware, software installation, administration, and maintenance of Symposium Call Center Server 4.2, Symposium Web Client 4.0, and Symposium Express 3.0. However, the Symposium Call Center Server certification also tests the architecture, custom configuration and integration of the server. To pass either of these certifications, one exam must be successfully completed: Symposium Call Center or Symposium Call Center Installation and Maintenance, respectively.
NNCSS - Symposium Call Center TAPI/Agent or Call Center TAPI/Agent Installation and Maintenance
These two certifications test the ability to implement, operate, and troubleshoot the Symposium Call Center TAPI/Agent. Both certifications cover hardware, software installation, administration, and maintenance of Symposium TAPI 2.3 and Symposium Agent 2.3. However, the Symposium Call Center TAPI/Agent certification also tests the architecture, integration, and custom configuration of the TAPI/Agent. To pass either of these certifications, one exam must be successfully completed: Symposium Call Center TAPI/Agent or Symposium Call Center TAPI/Agent Inst/Main, respectively.
NNCSS - Symposium Express Call Center or Symposium Express Call Center Installation and Maintenance
These certifications test the ability to implement, operate, and troubleshoot the Symposium Express Call Center. Both certifications cover hardware, software installation, administration, and maintenance of Symposium Express Call Center 4.2. However, the Symposium Express Call Center certification also tests the architecture and integration of the call center. To pass either of the certifications, one exam must be successfully completed: Symposium Express Call Center or Symposium Express Call Center Inst and Maint respectively.
NNCSS - VoIP Multimedia Communication Server (MCS) 5100 2.0
This certification tests the ability to implement, operate, and troubleshoot the VoIP Multimedia Communication Server (MCS) 5100 2.0. This certification covers installation of the hardware and software, configuration, maintenance, and management of the Multimedia Communication Server (MCS) 5100 2.0. To pass the certification, two exams must be successfully completed: Technology Standards and Protocols for IP Telephony Solutions, and VoIP Multimedia Communication Server (MCS) 5100 2.0. The Technology Standards and Protocols for IP Telephony Solutions Exam is an overview of convergence technologies.
NNCSS - VoIP Succession 1000/1000M Rls. 3.0 DB Administrator
This certification tests the ability to maintain and troubleshoot the VoIP Succession 1000/1000M Rls. 3.0 DB Administrator. This certification covers the architecture, configuration, maintenance, and management of the Meridian 1, Succession 1000 Rls. 3.0, and Succession 1000M Rls. 3.0 using Basic Alternate Route Selection (BARS) and Network Alternate Route Selection (NARS). To pass the certification, two exams must be successfully completed: Technology Standards and Protocols for IP Telephony Solutions, and Succession 1000/1000M Rls. 3.0 DB Administrator.
NNCSS - VoIP Succession 1000/1000M Rls. 3.0 Installation and Maintenance
This certification tests the ability to install, configure, and maintain the VoIP Succession 1000/1000M Rls. 3.0. This certification covers the installation, architecture, configuration, maintenance, and management of the Meridian 1, Succession 1000 Rls. 3.0, and Succession 1000M Rls. 3.0, Internet Telephones i2xxx, and Optivity Telephony Manager (OTM) 2.1. To pass the certification, three exams must be successfully completed: Technology Standards and Protocols for IP Telephony Solutions, and Succession 1000/1000M Rls. 3.0 for Technicians, and Succession 1000/1000M Rls. 3.0.
The Support Expert certifications build on the specialist's abilities by demonstrating their skill to implement, operate, and troubleshoot an advanced Nortel Networks IP Telephony solution. The Support Expert certifications reflect a candidate with six to twelve months of hands-on experience with the ability to lead or assist intermediate-level personnel to maintain complex Nortel IP Telephony solutions.
NNCSE - CallPilot 2.0 Unified Messaging Solutions
This certification tests the ability to implement, operate, troubleshoot and optimize the VoIP CallPilot Unified Messaging Solution 2.0. This certification covers the installation, administration, interoperability, security, upgrade procedures and feature usage for a multi site CallPilot system. To pass the certification, the candidate must first obtain their NNCSS - CallPilot Rls. 2.0. Subsequently, the CallPilot 2.0 Unified Messaging Solutions must be successfully completed to obtain this certification.
NNCSE - Contact Center
This certification tests the ability to implement, operate, troubleshoot and optimize the Contact Center Products. This certification covers the candidate's capabilities on the Symposium Call Center Server (SCCS)/Symposium Express Call Center/Symposium Web Client, Symposium TAPI Service Provider (TAPI SP), Symposium Agent, and the Symposium Web Center Portal. To pass the certification, the candidate must first obtain their NNCSS - Symposium Call Center Server and the NNCSS - Symposium Call Center TAPI/Agent certification. Subsequently, the Contact Center Exam must be successfully completed to obtain this certification.
NNCSE - IP Convergence Succession 1000/1000M Rls. 3.0
This certification tests the ability to install, configure, maintain, and optimize the VoIP Succession 1000/1000M Rls. 3.0. This certification covers the configuration, succession branch office (BO), remote office, operation, and Meridian 1 to Succession 1000M 3.0 migration procedures for the Succession 1000/1000M Rls. 3.0, Internet Telephones i2xxx, Remote Office 91xx, and Optivity Telephony Manager (OTM) 2.1. To pass the certification, the candidate must first obtain their NNCSS - VoIP Succession CSE 1000 Rls. 2.0 or the VoIP Succession 1000/1000M Rls. 3.0 Installation & Maintenance certification. Subsequently, another more difficult version of the Succession 1000/1000M Rls. 3.0 Exam must be successfully completed to obtain this certification.
In the IT industry, certifications are a means to validate an individual's expertise within a specified area. The above Nortel IP Telephony certifications are some of the tools that can demonstrate the capabilities of an IP Telephony support professional. These certifications could not replace years of industry experience, but they do provide the foundation to support and manage Nortel Voice over IP solutions.
The next tip will discuss Nortel's Design IP Telephony certification track.
Richard Parsons (CCIE#5719) is a Manager of Professional Services for Callisma Inc., a wholly owned subsidiary of SBC. He has built a solid foundation in networking concepts, advanced troubleshooting, and monitoring in areas such as optical, ATM, VoIP, routed, routing, and storage infrastructures. Rich resides in Atlanta GA, and is a graduate of Clemson University. His background includes senior and principal consulting positions at International Network Services, Lucent, and Callisma.
THE 50 STATES
THE 50 STATES<@VM>THE 50 STATES: Maryland to Wyoming
What's up in your agency?For governments east of the Mississippi, call 301-650-2145 or e-mail firstname.lastname@example.org. For those west, call 301-650-2238 or e-mail email@example.com.
VIRTUAL KNOWLEDGE. The state Legislature has sponsored an online library system that gives registered users access to 53 databases of information. Students, teachers and other Alabama residents can access thousands of full-length articles and definitions, as well as links to numerous Web sites, from the Alabama Virtual Library.
The site, at www.avl.lib.al.us , was created by a partnership of the state's Supercomputer Authority and Computer Sciences Corp. The site retrieves information from McGraw-Hill Companies of New York, Encyclopedia Britannica, Online Computer Library Center Inc. of Dublin, Ohio, EBSCO Industries Inc. of Birmingham, Ala., and several other databases.
The site runs customized software and resides on a dual-processor 550-MHz Pentium III Dell PowerEdge server with 512 of RAM.
ALASKABUYER BEWARE. Launched this fall, the Law Department's Consumer Protection Web site offers citizens a place to handle complaints about products or businesses or check out businesses that have been reported for fraud or unfair practices. Visitors can download froms in Adobe Portable Document Format, print them out and mail them in.
The site also gives advice on such issues as credit cards and mail fraud.
Law Department officials will load consumer complaint information into a searchable database. The department then can discern patterns of unfairness, fraud or deception.
CAMPAIGN FINANCE. Charity begins at home'or a home page. The Secretary of State's Office recently put the state's campaign finance data online. Secretary of State's Office chief information officer Mike Totherow wrote the program in Delphi from Inprise Corp. The data is stored in a Microsoft SQL Server Version 7.0 database. Visitors to the site, at www.sosaz.com/cfs/CampaignFinanceSearch .htm, can search the site by contributor, committee or date. Home addresses and phone numbers are excluded from the data for privacy reasons, said Jessica Funkhouser, director of the Office of Elections.
BRAINIACS ONLINE. Attention, all brainiacs. The Board of Education adopted Science Brainium, an online science program, for use in the state's public elementary and middle schools. Students log on at the site, at us.brainium.com , and enter a user ID and password. The program offers lessons and games on bugs, the solar system and other topics required by Arkansas curriculum standards.
Science Brainium is the brainchild of Brainium of Salt Lake City. The online program, which works with most browsers, requires the Shockwave plug-in from Macromedia Inc. of San Francisco and at least a 486 PC with 16M of RAM or a Macintosh 68040.
DO YOU EVERDREAM? East of San Francisco lies Lafayette, a city of 23,500, which recently outsourced most of its desktop PC services to Everdream Corp. The Fremont, Calif., company will provide city employees with a 24-hour help desk, Microsoft Office 2000, Windows NT file, print and firewall servers, a virtual private network and a digital subscriber line connection.
The contract, which is valued at about $85,000 annually, includes 32 Hewlett- Packard PCs with 733-MHz Pentium III processors and 128M of RAM. The city will continue to run its own Web site and services, said Tracy Robinson, the city's administrative services director.
SECRET IN SUMMIT. Blind and visually impaired voters in Summit County cast their votes using a secret ballot for the first time last month, thanks to the eSlate 3000, a tablet-sized portable PC developed by Hart InterCivic of Austin, Texas.
With eSlate, a voice synthesizer reads instructions and the choice of candidates to the voter. The device has large buttons that users click to record their votes.
In past elections, blind voters had to tell another person their choice of candidate.
SMART ROADS. The Transportation Department received a $2.38 million federal Intelligent Transportation Systems grant to improve highway and road traffic conditions by using computer systems.
Connecticut has not yet decided how to use the funds.
GOT JOBS? Applicants can now apply for state jobs on the Internet via the State Personnel Office's Web site, at www.state.de.us/spo . The online application is available for citizens to apply for nearly all positions statewide.
The state used Microsoft Visual Interdev 6.0 to build the site. The site accesses a Microsoft SQL 7.0 database and runs on a dual-processor 800-MHz Pentium III Xeon Dell PowerEdge 4400 server with 2G of RAM under Windows NT.
DISTRICT OF COLUMBIA
NOTES FROM UNDERGROUND. The Washington Metropolitan Area Transit Authority, which operates the Metro subway system, last month resumed using computers to operate its trains after 21 months of manual operation. Metro switched from automatic to manual operations in March 1999 after three relays failed, probably because of con- tamination that accumulated over time. Relays control critical functions of the rail cars, including brakes and doors.
Common Software Stream Provides Complete, Cost-Effective, and Scalable Solution Across Platforms and into Branch Offices
TORONTO, ONTARIO--(Marketwire - Nov. 3, 2009) - Small and medium-sized businesses (SMBs) can obtain productivity, cost-savings and the investment protection critical to success in today's business environment with new unified communications-based (UC) software from Nortel* (OTCBB:NRTLQ). The latest software release 5.0 for Nortel's award-winning Business Communications Manager (BCM) adds new UC capabilities, including unified presence, and greater simplicity with the introduction of a common software stream for BCM50 and BCM450.
The Nortel BCM450 and BCM50 are Linux-based IP/TDM PBXs delivering application-rich, all-in-one solutions for converged voice and data communications. The BCM50 serves businesses with up to 50 users while the larger capacity BCM450 is suitable for growing medium to large businesses and branch offices with up to 300 users. Each supports a mix of IP and digital clients and can enable firms to save up to 70 percent of their original investment by reusing existing equipment.
As part of the new BCM Rls 5.0 software, BCM450 and BCM50 provide SMBs with dynamic UC features like InTouch, which delivers true federated presence, and popular integrated communications applications and capabilities. InTouch lets users communicate easily with anyone in their personal directory – across Microsoft Outlook, Nortel BCM, MSN, and Skype for click-to-call, click-to-IM, and click-to-email. By connecting people faster, improving collaboration and speeding up the time to decision, Nortel estimates that unified communications can help businesses realize cost-savings and an increase in productivity of up to 18 percent.
Last year, the Nashville Convention and Visitors Bureau** (NCVB) leveraged its BCM450 solution to book more than 650,000 hotel rooms while marketing tourism on behalf of various partners. NCVB is now trialing BCM Rls 5.0 and plans to roll out the InTouch application in the coming weeks. Kay Hopwood, NCVB's director of Information Technology, is looking forward to seeing real-time presence for everyone on the network and having a view into missed calls even when a caller does not leave a voicemail. For now, NCVB is enjoying the first BCM Rls 5.0 feature it deployed, FindMe/FollowMe (FMFM), which enables simultaneous ringing of up to five additional external devices. "Every call is potential business," said Hopwood. "With BCM's FindMe/FollowMe capability, our sales team never has to miss another revenue-generating call again."
Minitel**, a premier Nortel partner providing service across Canada, also chose to trial BCM Rls 5.0 in its own office production system. Its Toronto vice president of Operations, Dan Silverman, was so pleased with the progress of the in-house trial he convinced a large accounting firm client to deploy it as well. "The installation was as smooth as could be and the client is now rolling out both InTouch and FindMe/FollowMe to multiple users in their organization with ease. We were able to get our client up to speed on the interface and rolling the application out by themselves in less than an hour," said Silverman.
Mexico's Universidad Latinoamericana** (ULA) similarly tested the latest BCM software with positive results. "We are in the business of educating today's youth and preparing them for the future and the challenges ahead," said Mario Ahumada Sandoval, subdirector of Systems, ULA. "To do so, we count on having the latest in communications technology that helps us offer a rich UC experience for staff and students. Trialling BCM Rls 5.0, we found that the product's new feature set enhances our UC experience, while maximizing equipment already in place."
BCM50 customer, Philkeram-Johnson**, the oldest ceramic tile producer in Greece, also welcomed the new software release. "Our Nortel BCM50 gives us room to grow, in terms of capacity and functionality, and it delivers the features we need to evolve to a unified communications environment," said Christos Syropoulos, commercial manager, Philkeram-Johnson. "We are constantly seeking ways to enhance our products and our productivity so we can respond more quickly to customers. I'm eager to find out more about the new features available in BCM Rls 5.0 and how we can use them to enhance our communications."
In addition to the InTouch and FMFM capabilities, BCM Rls 5.0 lets a user forward a voice message using a file so that it can be played or read by any mobile device in the world. Meet-Me Conferencing for BCM now provides up to 125 ports with support for as many as 300 users. Professional Call Recording, a capability typically supplied by a third party is also available as part of the latest BCM release.
As a further means of streamlining costs and operations making it even more simple for SMBs and Nortel channel partners to install, provision, and migrate pre-existing data, the new BCM50 and BCM450 portfolio includes common software and applications, O/S, training, accreditation, user interfaces, and documentation.
Dell'Oro ranks Nortel's SMB portfolio #1 in the world in number of hybrid-IP lines shipped and #2 in SMB market revenue for the second quarter 2009. Nortel's BCM solutions are localized and sold in over 120 countries through more than 1000 channels.
Hear from more BCM users and partners:
"FindMe/FollowMe and Message Forwarding allow Charter Telecom's** sales and technical staff to be more accessible to our customers, whether in the office or on the road. With the ability for individual users to customize these features to their liking through a Web-based GUI tool Mailbox Manager. Our system administrator no longer has to make daily changes. FMFM and the ability to seamlessly transfer calls between our desk phones and cellular phones has also allowed us to lower our costs, provide our staff with more flexibility, and increase our availability to customers." – David Harper, voice systems engineer, Charter Telecom - Canada
"Our office communications have been based exclusively on Nortel's BCM systems for years. We recently upgraded to the latest BCM technology, retaining most of our initial investment in hardware and all of the investment in software licenses. The new UC functionality increases our productivity and saves time. It also allows us to connect to other systems like Communications Server 1000 and Microsoft OCS. With InTouch we are able to manage our online contacts at MSN and Skype from a single application interface in MS Outlook, along with our office colleagues, customers, and partners." – Nikos Koulioumbis, SMB solutions director, UniNortel SA** - Greece
"Innovative new features such as InTouch with federated presence, FindMe/FollowMe, Professional Call Recording and enhanced CTI applications are all great productivity enhancers that will save businesses time and money and this really resonated with the customers we talked to at a recent seminar held in Nortel's Maidenhead office. We had enthusiastic feedback from attendees including a London-based voice and data solutions provider who said he most enjoyed the portion of the seminar that focused on BCM Rls 5.0." – Thomas Jacques, managing director, 1st Communications** - UK
"The BCM product has always been one that we've been proud to offer to our customers due to its converged voice and data solution for small and medium businesses. As a longtime channel partner of Nortel's in Mexico, we look forward to being able to offer those same features, in addition to newly enhanced ones with the new software release of BCM Rls 5.0 with new features such as FindMeFollowMe, Professional Call Recording, and enhanced CTI applications which will increase our customer's productivity." – Jorge Alberto Jimenez Hernandez, director of engineering, Innovaciones Telemáticas, S.A. de C.V.** (INTELEMATICA) - Mexico
Nortel delivers communications capabilities that make the promise of Business Made Simple a reality for our customers. Our next-generation technologies, for both service provider and enterprise networks, support multimedia and business-critical applications. Nortel's technologies are designed to help eliminate today's barriers to efficiency, speed and performance by simplifying networks and connecting people to the information they need, when they need it. For more information, visit Nortel on the Web at www.nortel.com. For the latest Nortel news, visit www.nortel.com/news.
Certain statements in this press release may contain words such as "could", "expects", "may", "anticipates", "believes", "intends", "estimates", "targets", "envisions", "seeks" and other similar language and are considered forward-looking statements or information under applicable securities legislation. These statements are based on Nortel's current expectations, estimates, forecasts and projections about the operating environment, economies and markets in which Nortel operates. These statements are subject to important assumptions, risks and uncertainties, which are difficult to predict and the actual outcome may be materially different from those contemplated in forward-looking statements. For additional information with respect to certain of these and other factors, see Nortel's Annual Report on Form10-K, Quarterly Reports on Form 10-Q and other securities filings with the SEC. Unless otherwise required by applicable securities laws, Nortel disclaims any intention or obligation to update or revise any forward-looking statements, whether as a result of new information, future events or otherwise.
*Nortel, the Nortel logo and the Globemark are trademarks of Nortel Networks.
**This is a 3rd party link as described in our Web linking practices.
Use of the terms "partner" and "partnership" does not imply a legal partnership between Nortel and any other party.
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