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6007 exam Dumps Source : Avaya Agile Communication Environment(TM) Implementation
Test Code : 6007
Test Name : Avaya Agile Communication Environment(TM) Implementation
Vendor Name : Avaya
Q&A : 58 Real Questions
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Avaya Avaya Agile Communication Environment(TM)
BASKING RIDGE, NJ--(Marketwire - 12/13/10) - Avaya, a worldwide leader in commercial enterprise communications systems, application and services, nowadays introduced new capabilities and customers for Avaya Agile communique environment™ (ACE), Avaya's application solution for embedding actual-time communications into enterprise purposes. using Avaya ACE, agencies throughout industries are finding it less complicated to create communications-enabled enterprise approaches (CEBP) that streamline enterprise collaboration, velocity workflows and cut back charges.New capabilities in Avaya ACE unencumber 2.3 consist of:
Richer integration with Avaya charisma® through a wide set of packaged applications and web services attainable on the Avaya air of secrecy platform.
a new customer-facet add-in for Microsoft Communicator that enables employees to click-to-name from online or premises-primarily based Microsoft Communicator shoppers and engage in the dialog the usage of their Avaya desktop phones. This comparatively cheap, streamlined, single-client experience is backed by way of Avaya air of mystery's trade-leading protection, reliability and functionality and might be integrated below the Microsoft workplace Communications Server usual client entry license(1).
A packaged utility to embed voice within the newest release of IBM® Lotus Notes® and Sametime®. personnel can click-to-call and notice telephony presence from within Lotus release 8.5.1 whereas the usage of deskphones from Avaya or different vendors.
a new toolkit for Avaya air of secrecy that offers IT builders extra control designing communications sessions whereby distinctive moves can be caused by way of particular standards all through the name setup. as an example, a felony enterprise could build an application that identifies a consumer's incoming name, instantly information the name, sends the recording to a transcription carrier and expenses the client.
Avaya ACE can cut back construction times for CEBP options by way of as lots as 80 percent over usual CTI strategies. Programmers with restrained communications competencies can effortlessly embed real-time communications in business functions and workflows the use of Avaya ACE's net features, open requirements and packaged purposes, and may use basically any up to date development ambiance to build applications that integrate with communications systems from a lot of companies."Unified communications solutions alone deliver big price; youngsters, when they are used to speed up the company their value is increased," observed Brent Kelly, senior analyst and companion, Wainhouse analysis, LLC. "agencies want equipment like Avaya ACE that let application developers with no trouble embed real-time communications and collaboration capabilities in line of company and customer-facing purposes. here's where organizations can see large ROI on their investment in a UC atmosphere."purchasers Reap benefits of Avaya ACE Avaya ACE drives extend out of enterprise approaches through permitting corporations to quite simply automate communications-intensive tactics and initiatives. In healthcare, Florida medical institution used Avaya ACE to enrich its regulatory compliance system methodology and in the reduction of the time nurses spend on associated administrative initiatives. Florida hospital has approximately 200 emergency code carts that require one to two device assessments per day. a new laptop utility developed using Avaya ACE conversation-allows the list-conserving and notification requirements for these tests. Now, once a nurse inspects a cart the application automatically contacts the acceptable departments concerning any code cart component disasters to be certain prompt upkeep and dispose of time spent calling the branch to relevant the situation. through the use of Avaya ACE with automated reminders and electronic reporting, the sanatorium expects to decrease the time taken by way of this pursuits project and center of attention it on time with the affected person."Our health facility is all the time looking for methods to improve affected person safety and make our tactics greater effective. by using integrating communications with our emergency equipment administration system, this solution offers us expanded accountability with protection compliance strategies," spoke of Jason Aspinwall, director, scientific applications, Florida medical institution.The city of Saint John in New Brunswick, Canada integrated its present communications equipment and service supplied via Bell Aliant with Microsoft OCS 2007 the usage of Avaya ACE. The city calculates this implementation reduced operating expenses by way of 29 % in comparison to different integration options. in keeping with Ian MacKinnon, supervisor of counsel technology for the metropolis of Saint John:"a flexible, advanced and official IT and communications infrastructure is vital to our municipal executive enterprise operations. The newest in unified communications products and features comparable to those offered via Avaya and Bell Aliant are key to enabling our body of workers with present and future productiveness improvements."Avaya ACE permit Channel partners to convey advanced options to consumers Avaya join channel partners are taking potential of Avaya ACE packaged functions and the developer toolkit to construct differentiated CEBP options for his or her valued clientele. Bell Aliant, certainly one of North the us's biggest service providers and an Avaya channel partner, has labored closely with Avaya to assist company consumers take note the price of CEBP:"adding communications functionality to company applications without problems and cost effectively allows businesses to create inventive options and models that may differentiate their enterprise in terms of carrier, savings or productiveness," noted Joe Mosher, vp, advertising and marketing, Bell Aliant. "Bell Aliant will participate during this emerging growth market through making these application capabilities purchasable through a considerable number of approaches, including each hosted and customized solutions."Sabio, a UK-based mostly, main Avaya channel partner licensed at the Platinum level, successfully built-in Avaya ACE capabilities into a proof of concept ambiance within a number of days. Sabio sees cost in Avaya ACE developer toolkits for decreasing integration expenses and allowing excessive stage communique services to be quite simply included into end consumer applications.
move Telecom, a Platinum-certified Avaya connect channel partner, sees terrific competencies for innovation with Avaya ACE toolkits. in line with David Lover, CTO for move Telecom:"With Avaya ACE you have got the thought of a communications mashup. which you can take the capabilities supplied by means of diverse accessories comparable to voicemail, web portal, or contact middle and mix them collectively appropriate away to create an software it's absolutely new, totally wonderful, and completely diverse from anything a manufacturer would usually give you in 18 months."Avaya has a huge ecosystem of companions for delivery of imaginitive solutions that address an organization's company, end person, and infrastructure wants. Avaya skilled features, participants of the Avaya DevConnect program, provider integrators and IT organizations are growing mainstream communications-enabled applications designed to assist companies ride the subsequent wave of enterprise process improvement.further substances: Whitepaper: Assessing the possibility for communication-Enabled company solutions: 5 Key concerns http://bit.ly/hkoD2vVideo case study: Avaya ACE and IBM Lombardi Communications Enabled company tactics http://youtu.be/_wKBw5UZR5cAbout Avaya Avaya is a world chief in commercial enterprise communications methods. The business provides unified communications, contact facilities, statistics solutions and linked features without delay and through its channel companions to leading companies and agencies around the globe. companies of all sizes rely upon Avaya for state-of-the-artwork communications that enrich efficiency, collaboration, client provider and competitiveness. For greater tips, please discuss with www.avaya.com.certain statements contained in this press free up are ahead-looking statements. These statements can be identified via forward-looking terminology corresponding to "assume," "agree with," "proceed," "could," "estimate," "expect," "intend," "may additionally," "might," "plan," "potential," "predict," "should still" or "will" or different an identical terminology. we have based mostly these forward-looking statements on our current expectations, assumptions, estimates and projections. while we accept as true with these expectations, assumptions, estimates and projections are most economical, such forward searching statements are handiest predictions and involve established and unknown hazards and uncertainties, a lot of that are beyond our control. These and different important components could cause our genuine consequences, performance or achievements to differ materially from any future effects, efficiency or achievements expressed or implied through these ahead-looking statements. one of the most key components that might cause precise results to differ from our expectations include: our capability to advance and promote advanced communications products and services, including unified communications, contact middle and statistics solutions; our capability to boost our indirect sales channel; economic circumstances and the willingness of agencies to make capital investments; the market for advanced communications items and features, together with unified communications options; our skill to remain competitive within the markets we serve; our capability to control our give chain and logistics features; the ability to protect our intellectual property and evade claims of infringement; our potential to simply integrate received businesses into ours; our capacity to maintain enough protection over our tips techniques; environmental, fitness and safeguard legal guidelines, laws, costs and other liabilities; the capacity to hold and appeal to key employees; dangers concerning the transaction of company internationally; pension and post-retirement healthcare and life assurance liabilities; and liquidity and our entry to capital markets. We warning you that the foregoing checklist of essential factors can also now not include all of the fabric factors which are important to you. For an additional record and outline of such dangers and uncertainties, please refer to Avaya's filings with the SEC that can be found at www.sec.gov. Avaya disclaims any intention or duty to replace or revise any ahead-looking statements, even if on account of new assistance, future hobbies or in any other case.1. Integrations between Microsoft OCS and superior voice communique techniques from other vendors require shoppers to purchase the enterprise customer entry license from Microsoft.
supply: Avaya Inc.
August 17, 2010 07:15 ET
BASKING RIDGE, NJ--(Marketwire - August 17, 2010) - Avaya has been positioned as a frontrunner in the currently posted Gartner Magic Quadrant for Unified Communications* and the Gartner Magic Quadrant for company Telephony**. Avaya appears as a pacesetter in each experiences, which located the enterprise in accordance with its 'ability to execute' and 'completeness of vision' for unified communications and company telephony.
Gartner defines Unified Communications products (device, utility and services) as people who "facilitate the use of distinctive business communication strategies... Key technologies encompass cyber web Protocol (IP)-PBX, voice over IP (VoIP), presence, e mail, audio conferencing and net conferencing, videoconferencing, voice mail, unified messaging (UM), immediate messaging (IM), and quite a lot of kinds of mobility."
according to the Gartner report, "UC items combine conversation channels (media), networks and programs, as well as it company purposes and, in some cases, client purposes and contraptions." company Telephony is described as "the availability of holistic voice communications for all wired and instant users in big enterprises."
in response to Gartner, "a most fulfilling-of-breed approach [to UC] is still the most desirable manner of making certain sufficient performance, and planners should still require seller items to be interoperable." The record also notes that "while most solutions today guide key requirements corresponding to Session Initiation Protocol (SIP), a vital distinction is the extent to which they federate and integrate with third celebration products." extra, the file states, "Some solutions are supposed essentially to increase and operate inside their own selected environments; besides the fact that children these solutions do work with third parties, their interoperation is often restrained. other items are certainly designed to interoperate in numerous environments, for that reason are extra bendy."
"The open, standards-primarily based flexibility of Avaya air of mystery coupled with the Avaya DevConnect software and its tens of hundreds of builders and companions, deliver an unparalleled community of main technology corporations to permit a fully-integrated, 'surest in type,' multi-dealer method to addressing the certain needs and functions of a corporation," spoke of Alan Baratz, senior vp and president, international Communications options, Avaya.
Avaya air of mystery™ is a SIP-primarily based, core communications platform assisting unified communications and call center options and the primary authentic unified structure that effectively integrates communications throughout multi-dealer, multi-region and multi-modal agencies. Avaya air of secrecy radically simplifies complex communications networks, reduces infrastructure prices and promptly grants voice, video, messaging, presence, web functions and extra to enterprise users any place.
"On an ordinary, shoppers are reporting that Avaya air of mystery can store massive organizations about 23 % in capital expenditures and an extra 33 percent in operating expenses," stated Baratz. "In contemporary economy, it truly is massive. however, extra importantly, Avaya air of secrecy positions companies for a true-time communications-collaboration future like no other solution obtainable today."
Avaya acquired Nortel's enterprise options (NES) company in December 2009 and has been identified for the swift definition of a new management and operational constitution, in addition to product street maps for the way the business plans to normalize the mixed product and service portfolios.
In July, Avaya announced a wide latitude of recent and more suitable items in line with Avaya air of secrecy that that redefined the economics and effectiveness of actual-time, multi-media business communications. These items included many applied sciences brought to the portfolio as a result of the Nortel acquisition and integrated with Avaya air of mystery -- consequently meeting commitments laid out within the integrated Roadmap earlier this 12 months. among the new and improved items is a brand new edition of Avaya Agile Communications ambiance, which allows for businesses to conveniently build communications-enabled purposes (CEA) and company techniques (CEBP) to velocity workflow via a suite of packaged functions and an IT developer toolkit.
*Gartner, Inc., Magic Quadrant for Unified Communications, B. Elliot, S. Blood, July 28, 2010.**Gartner, Inc., Magic Quadrant for corporate Telephony, S. Blood, J. Lassman, G. Johnson, August 3, 2010.
Gartner's Magic Quadrant for Unified Communications can also be found online at http://www.gartner.com/technology/media-items/reprints/avaya/vol7/article1/article1.html
The Gartner Magic Quadrant for corporate Telephony can be discovered online at http://www.gartner.com/technology/media-items/reprints/avaya/vol7/article2/article2.html
For more tips on Gartner Magic Quadrant reviews, please seek advice from: www.gartner.com.
concerning the Gartner Magic Quadrant The Magic Quadrant is copyrighted 2010 through Gartner, Inc. and is reused with permission. The Magic Quadrant is a graphical representation of a market at and for a selected time length. It depicts Gartner's evaluation of how certain carriers measure against standards for that marketplace, as described by Gartner. Gartner doesn't recommend any dealer, product or provider depicted in the Magic Quadrant, and does not recommend technology clients to select only these companies placed in the "Leaders" quadrant. The Magic Quadrant is supposed completely as a analysis tool, and is not intended to be a specific ebook to motion. Gartner disclaims all warranties, specific or implied, with admire to this analysis, including any warranties of merchantability or health for a specific aim.
About Avaya Avaya is a global leader in business communications systems. The business provides unified communications, contact centers, and connected capabilities directly and thru its channel partners to main agencies and organizations around the globe. companies of all sizes depend upon Avaya for state-of-the-art communications that enhance effectivity, collaboration, client provider and competitiveness. For extra tips please consult with www.avaya.com.
If hospitals and health care facilities can get enhanced communication applied sciences, they can supply enhanced health care at reduced fees.
understanding this, Avaya has built-in true-time, intelligent communications into healthcare utility applications. These purposes are powered through Avaya Agile Communications atmosphere technology and IBM's fitness Integration Framework.
Avaya Agile conversation ambiance is an open utility platform for constructing multi-seller unified communications and Communications Enabled business technique or “CEBP” purposes.
To assist healthcare suppliers integrate communications from nearly any supplier with scientific aid purposes, Avaya ACE makes use of internet functions. The utility runs on IBM's health Integration Framework, which comprises WebSphere and DB2, and gives application builders with a set of tools together with utility adapters built on fitness care specifications similar to HIPAA EDI, HL7 and IHE integration profiles. This helps valued clientele to make use of a single interface to combine patient and scientific facts.
“Florida clinic is at all times looking for tactics that we are able to enhance patient safeguard and care through giving our caregivers more time with their sufferers and decreasing time for administrative projects," observed Jayne Bassler, chief medical informatics officer, Florida sanatorium. "by using integrating communications with our emergency equipment management equipment, we expect to increase effective consequences while becoming greater effective and meeting our regulatory necessities.”
Avaya has teamed with IBM world features to jointly installation Avaya ACE and the IBM health Integration Framework for Florida clinic, a 2,200-bed healthcare establishment. This helps the business to combine and automate communications for Emergency equipment Compliance. To make certain it is completely functional for the time being of an pressing patient disaster, Joint fee regulatory necessities mandate that emergency clinical device equivalent to defibrillators and airway intubators ought to be demonstrated each 24 hours.
currently, the company brought new statistics items which are certainly designed to help the starting to be wants of these days’s bandwidth-hungry video and unified communications purposes. These items are designed to address the main challenge that enterprises face nowadays -- the way to “cost-readily add the bandwidth mandatory to place them for growth.” The enterprise’s most recent product offerings consist of four options.
Raju Shanbhag is a contributing editor for HealthTechZone. To read more of Raju’s articles, please discuss with his columnist page.
Edited by way of Marisa Torrieri
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Avaya Agile Communication Environment(TM) Implementation
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In proof-of-concepts and product demos, communications-enabled business process (CEBP) technology never fails to impress CIOs and CEOs, but actual CEBP deployments remain rare. To some extent, CEBP is undergoing the same identity crisis that unified communications (UC) suffered two or three years ago. Both sets of technologies are vaguely defined, proprietary, complex and lack a concrete return on investment (ROI). Vendors are striving to simplify the CEBP assessment and deployment process so that enterprises can avoid hiring pricey consultants.
"A lot of businesses don't necessarily have defined processes, so they're not really sure where their inefficiencies exist," said Rob Arnold, senior industry analyst at Frost & Sullivan. "There's still a lot of confusion in the market on the vendor side, service provider side and within [enterprises] about what CEBP is. That leads to a lot of uncertainty about how much traction there is for it in the market."
Communications-enabled business process technology uses UC tools to unclog bottlenecks in business processes that require more than one person to complete.
With a CEBP platform, a user who typically hunts down a manager for a signature on a purchase order can now submit the order electronically. The CEBP platform checks a presence server to find that manager's availability. It will automatically notify the manager through whatever communications technology he is using. If the manager is unavailable, the CEBP platform will automatically seek an alternate manager for the order's approval.
"CEBP is really meant to take some of the human latency out of a process so that a piece of paper doesn't sit on someone else's desk [waiting for] a signature," Arnold said.
Only 29% of companies have deployed some type of CEBP, according to a recent Frost & Sullivan survey of 200 North American enterprises, and 25% said they are in the process. But those numbers are likely inflated because vendors often mislead enterprises by stretching the definition of CEBP, Arnold said.
"Click-to-call from a CRM application is considered by some companies to be CEBP, and our stance on it is unless that particular task is part of a more formalized, structured work flow, then it's really more of an ad hoc click-to-call," he said.
Communications-enabled business processes can require customization
Vendors have failed to offer uniform or easily understood interfaces for UC pros to establish a CEBP platform on their own, leading most enterprises to hire systems integrators or consultants to customize a platform for them, said Bern Elliot, research vice president at Gartner Inc.
"A lot of business processes have communications dependencies, but they've been separate for so long that people don't even think of them," Elliot said.
Some of these business applications are not meant to integrate with communications applications.
Rob ArnoldSenior Industry Analyst, Frost & Sullivan
"Traditionally, some of these business applications are not meant to integrate with communications applications," Arnold said.
Hospital builds communication-enabled business process with vendor's help
Jason Aspinwall, director of clinical applications at Florida Hospital, an Orlando-based network of eight hospitals, deployed a communications-enabled business process application using Avaya's Agile Communications Environment (ACE) platform, which Avaya acquired with Nortel Networks last year.
State law and industry regulations require the hospital to inspect and document the proper functioning of equipment on emergency code carts in hospitals. Historically, Florida Hospital relied on nurses carrying clipboards to document the inspection and call a technician if equipment needed repairs, Aspinwall said.
Using a new desktop application developed with Avaya ACE and integrated into the hospital's telecom and network infrastructure, the handoff between inspection and notification happens automatically. Once a nurse completes an inspection, the application routes the record to the appropriate department and sends an automated voice, text or email notification.
The CEBP application was built entirely by Avaya, Aspinwall said. The scope and complexity of the implementation required Aspinwall to work closely with his vendor and pay extra for professional services, since CEBP was new territory for him.
"We do a lot of coding on our own anyway, but we like to work with our larger vendors to figure out how we can leverage different things they have in place," he said. "[We liked] the willingness of Avaya to partner with us and get the ACE software platform in our environment -- not just to put it there and let [us] figure it out, but to … implement it in a meaningful way."
Simpler communication-enabled business process implementation on horizon?
Although larger UC vendors such as Avaya, IBM, Microsoft and Siemens Enterprise Communications have publicized their efforts to simplify communications-enabled business process platforms, don't expect fireworks right away, according to Gartner's Elliot.
"It's still an early-stage technology, so no one's really excelling at it," he said. "We haven't seen this particular approach really get very advanced yet."
Still, Elliot named CEBP as one of the eight "Critical Capabilities for Unified Communications" in a recent research note.
Addressing complaints that communication-enabled business process platforms are too complex or proprietary, Avaya's latest software version of ACE attempts to make CEBP accessible to more UC pros, according to Sajeel Hussain, Avaya's marketing director for ACE and Nortel-transplant.
Avaya has introduced a "Foundation Toolkit" for developers. This middleware simplifies the design and control of communications-enabled business processes without the need for extensive coding, Hussain said.
"The toolkit provides the ability for developers now to say, 'I want this application to be invoked if these conditions are met,'" he said.
The release also includes canned applications to integrate with Avaya's Aura platform. The update also supports ACE plug-ins for Microsoft's Office Communications Server 2007 R2 (Lync support is expected next year) and IBM Lotus Notes and Sametime 8.5.1.
"You see a lot more [UC vendors] now developing hooks in their products to be able to integrate across IT applications," Arnold said. "If you look at some of the packaging Avaya has introduced, that definitely makes it more understandable and tangible."
Let us know what you think about the story; email: Jessica Scarpati, News Writer.
SANTA CLARA, CA--(Marketwired - Dec 10, 2014) -
New solutions serve "Era of Engagement" where effortless, multichannel communications and collaboration increases productivity, profitability, and lifetime team and customer loyalty
Avaya teams with technology leaders, such as Google, to integrate its communications applications easily into workflows, bridging enterprise-class requirements with customer interaction preferences
Avaya today unveiled new communications solutions that address multichannel communication preferences, while meeting enterprise security, availability, manageability and scalability requirements. The new "Avaya Engagement Solutions" include innovative technologies that connect locations and functions across the enterprise, integrate communications-enabled applications into workflows and support the seamless migration from desk to mobile. Avaya, together with its expanded partner ecosystem, which today now includes Google (see related news) is ushering in a new "Era of Effortless Engagement," where natural communications preferences co-exist with enterprise requirements to forge deeper connections between people, and unlock higher levels of productivity and profitability.
WATCH: Avaya CMO, Andy Cunningham, talks about the "Era of Effortless Engagement"
"With communication at the heart of so much employee and customer frustration, building engaged organizations is the number one challenge for 21st century business," said Kevin J. Kennedy, CEO, Avaya. "Business needs to empower people with technology and services to communicate effectively and effortlessly in the workplace -- with each other and with customers. For more than two decades, Avaya has pioneered business communications, and as the world ushers in a new era of engagement, our solution portfolio is again a step ahead, addressing all modern user preferences with the proven reliability, performance and manageability global Fortune 500 companies depend on for success."
Avaya Engagement Environment Helps Add More Communications Functionality to Applications
Among the new and enhanced solutions announced today, the Avaya Engagement Environment enables the simple combination of communications capabilities with the business applications used every day by various departments and groups. These merged applications can be integrated into workflows and published as a service to speed more meaningful, informed connections and improve customer and team outcomes. Thus, customer and team engagement can become inexorably linked as the backbone for competitive advantage in both the current and future business climate.
To make it easier for organizations implement strategies for more engaged enterprises, Avaya has also mapped its Customer and Team Engagement Solutions against key business challenges to deliver growth, create new efficiencies and re-vitalize infrastructures. New and enhanced capabilities include:
Avaya Customer Engagement Solutions, which are aligned into three sets of solutions based on customers' input to Avaya about business-critical requirements for Top Line Growth, Customer Experience and Contact Center Efficiency. New among these solution sets:
Avaya Snap-Ins for Engagement Environment: these easily-integrated "Snap Ins" add enhanced communications capabilities such as WebRTC, real-time speech, mobility, work assignment and context store into existing contact center operations.
Customer Engagement Transformation Consulting Service: access to Avaya expertise to help revitalize legacy contact center operations with phased, objective-driven strategies for achieving customer engagement environments.
Avaya Agent for Chrome: offering lightning-fast provisioning of customer service representatives, this joint solution provides access to Avaya contact center technologies through a WebRTC interface on a Google Chrome device.
Avaya Social Responder: this cloud-based solution for social media monitoring funnels social conversations into a contact center operation for rapid, real-time response and engagement.
Avaya Team Engagement Solutions map to business needs for Communications Optimization, Worker and Team Productivity, and Generating Growth. New or enhanced offers include:
Avaya Engagement Development Platform: Formerly Collaboration Environment and part of the Avaya Engagement Environment, new capabilities allow business analysts, enterprise architects and ISVs to customize and build unique applications and workflows with easy to use development tools and a reusable snap-in architecture.
Avaya Communicator: a rich, single client interface that provides access to all communications channels across the enterprise and midmarket platforms, including the new Avaya Multimedia Messaging and latest version of Avaya Aura® Conferencing 8.0, and allowing employees to toggle between devices on-the-fly.
AvayaLive™ Video: this Avaya hosted, cloud-based integrated audio, video conferencing and screen sharing service allows any size company to enable their employees with one-click access to their own virtual conference room. AvayaLive Video can support room video systems as well as access from a wide range of business and mobile consumer devices. Provides all the benefits of Avaya Scopia solutions without the cost and complexity of installed infrastructure.
Avaya IP Office Select: optimized for Midmarket companies with up to 2500 employees (or 150 locations), this comprehensive unified communications and collaboration solution offers the simplicity and affordability this business segment requires.
READ: Gary Barnett, SVP and GM, Engagement Solutions discusses why the time is now to open enterprise communications.
Networking: Underpinning Flexible Business Communications Avaya continues to modernize the networking foundation for business communications and applications performance. Avaya simplifies and speeds the implementation of communications applications and increases their resiliency with one-touch fabric networking. Rapid, exponential growth in fabric-based networks means many customers are realizing most of the promises of SDN today including such feature as automated service provisioning and onboarding of servers, devices and users.
READ: Marc Randall, SVP and GM for Avaya Networking, discusses how businesses can build a future-ready networking infrastructure
Avaya: On the Move Building on its successful partnership with HP to jointly deliver team and customer engagement solutions and today's announcement with Google, Avaya continues to expand its relationships across the technology sector, with companies such as BT, VMware, Salesforce, SYNNEX, and Wind River. These industry leaders are helping businesses rapidly transform siloed, complicated, unwieldy technology infrastructure into agile, mobile and services-focused operations.
Additional Quotes - see supplementary sheet
Additional Resources Videos: New and Enhanced Additions to Avaya Engagement SolutionsAvaya Engagement Solutions and Google News Media Kit
About Avaya Avaya is a leading provider of solutions that enable customer and team engagement across multiple channels and devices for better customer experience, increased productivity and enhanced financial performance. Its world-class contact center and unified communications technologies and services are available in a wide variety of flexible on-premises and cloud deployment options that seamlessly integrate with non-Avaya applications. The Avaya Engagement Environment enables third parties to create and customize business applications for competitive advantage. Avaya's fabric-based networking solutions help simplify and accelerate the deployment of business critical applications and services. For more information please visit www.avaya.com.
Certain statements contained in this press release may be forward-looking statements. These statements may be identified by the use of forward-looking terminology such as "anticipate," "believe," "continue," "could," "estimate," "expect," "intend," "may," "might," "plan," "potential," "predict," "should" or "will" or other similar terminology. We have based these forward-looking statements on our current expectations, assumptions, estimates and projections. While we believe these are reasonable, such forward looking statements involve known and unknown risks and uncertainties, many of which are beyond our control. These and other important factors may cause our actual results to differ materially from any future results expressed or implied by these forward-looking statements. For a list and description of such risks and uncertainties, please refer to Avaya's filings with the SEC that are available at www.sec.gov. Avaya disclaims any intention or obligation to update or revise any forward-looking statements.
All trademarks identified by ®, TM, or SM are registered marks, trademarks, and service marks, respectively, of Avaya Inc. All other trademarks are the property of their respective owners
Follow Avaya on Twitter, Facebook, YouTube, LinkedIn, Flickr, and the Avaya Connected Blog.
SAN FRANCISCO--(BUSINESS WIRE)--Riverbed Technology (NASDAQ:RVBD), the leader in application performance infrastructure, today announced that its SteelCentral™ UCExpert 5.0 is compliant with key unified communication solutions from Avaya. UCExpert 5.0 helps ensure the performance of business-critical VoIP communications and identifies problems before users notice, reducing downtime through proactive management of a company’s UC environment. It is now compliance-tested by Avaya for compatibility with Avaya Aura® Communication Manager 6.3 and Avaya Aura Application Enablement Services 6.3.
Tweet this: Riverbed SteelCentral UCExpert 5.0 is compliant-tested by Avaya for unified communication solutions: http://rvbd.ly/1GiiW3E
Using automated testing with actual phones, configuration management, and remote troubleshooting, Riverbed supports the entire UC lifecycle for Avaya deployments without requiring end-user involvement.
“Organizations are consuming a lot of resources to deploy enterprise unified communications platforms and successful deployment is measured against the quality of the end user experience. UCExpert 5.0 helps to ensure successful deployments and to alleviate any unforeseen performance issues, which can reduce productivity and ROI by providing the information necessary to understand the scope and root cause,” said Nik Koutsoukos, senior director product marketing, SteelCentral. “SteelCentral UCExpert 5.0 enables organizations to reduce costs, improve productivity, and proactively manage the complete lifecycle – deployment, change, and ongoing management – of their unified communications environment.”
“By completing compliance testing, Riverbed gives Avaya customers access to the latest innovations that can help them maintain optimal performance for their business-critical VoIP communications tools,” said Eric Rossman, vice president, Developer Relations, Avaya. “Technology Partners like Riverbed help customers easily and cost-effectively incorporate new technology into their business, and uncover new possibilities for getting more out of their communications infrastructure.”
Riverbed is a Technology Partner in the Avaya DevConnect program—an initiative to develop, market and sell innovative third-party products that interoperate with Avaya technology and extend the value of a company’s investment in its network. As a Technology Partner, Riverbed is eligible to submit products for compliance testing by the Avaya Solution Interoperability and Test Lab. There, a team of Avaya engineers develops a comprehensive test plan for each application to verify whether it is Avaya compatible. Doing so enables businesses to confidently add best-in-class capabilities to their network without having to replace their existing infrastructure—speeding deployment of new applications and reducing both network complexity and implementation costs.
Companies can view demonstrations of SteelCentral UCExpert at booth #1929 at Enterprise Connect 2015, March 16-18.
Riverbed SteelCentral and the Riverbed Application Performance PlatformTM
UCExpert is part of the Riverbed SteelCentral product family. SteelCentral is a performance management and control suite that combines user experience, application, and network performance management to provide the visibility needed to diagnose and cure issues before end users notice a problem, call the help desk, or jump to another web site out of frustration. Riverbed SteelCentral is part of the Riverbed Application Performance Platform™, a complete platform that gives CIOs the visibility to deliver, control, and optimize all IT resources across the hybrid enterprise.
Connect with Riverbed
Riverbed, at more than $1 billion in annual revenue, is the leader in Application Performance Infrastructure, delivering the most complete platform for the hybrid enterprise to ensure applications perform as expected, data is always available when needed, and performance issues can be proactively detected and resolved before impacting business performance. Riverbed enables hybrid enterprises to transform application performance into a competitive advantage by maximizing employee productivity and leveraging IT to create new forms of operational agility. Riverbed’s 25,000+ customers include 97% of both the Fortune 100 and the Forbes Global 100. Learn more at www.riverbed.com.
Riverbed and any Riverbed product or service name or logo used herein are trademarks of Riverbed Technology, Inc. All other trademarks used herein belong to their respective owners.
Avaya is a leading provider of solutions that enable customer and team engagement across multiple channels and devices for better customer experience, increased productivity and enhanced financial performance. Its world-class contact center and unified communications technologies and services are available in a wide variety of flexible on-premise and cloud deployment options that seamlessly integrate with non-Avaya applications. The Avaya Engagement Environment enables third parties to create and customize business applications for competitive advantage. Avaya’s fabric-based networking solutions help simplify and accelerate the deployment of business critical applications and services. For more information please visit www.avaya.com.
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