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2U00210A exam Dumps Source : APSS Unified Communications Online Test
Test Code : 2U00210A
Test Name : APSS Unified Communications Online Test
Vendor Name : Avaya
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Avaya APSS Unified Communications Online
Avaya Holdings Corp, a global leader in digital communications application, is celebrating the launch of its new office house on the counsel technology and Communications complicated (ITCC) in Saudi Arabia.
ITCC is a business and housing building that serves because the epicentre of the Riyadh know-how group.
the brand new office which is a big investment in the regional know-how ecosystem, facets the primary Avaya consumer adventure centre to be opened in the kingdom.
The centre will function a design and test bed for world-category solutions to native company challenges.
Open to Avaya shoppers, channel partners, teachers and others, the house facets cutting-side amenities in which native innovators can work to create technological answers to one of the crucial country’s most pressing challenges.
it'll allow Avaya’s partners and purchasers to design solutions embedding advanced technologies comparable to AI and blockchain into their contact centre and unified communications systems.
based on the Saudi imaginative and prescient 2030, Avaya expects this centre to contribute enormously to the nation’s digital transformation power.
the new facility additionally represents Avaya’s widening dedication to the center East in well-known and Saudi Arabia in particular.
The business hires fresh graduates from Saudi universities, and invests heavily into its native channel companion ecosystem, which serves a contact centre business answerable for the introduction of tens of hundreds of jobs, it cited. – TradeArabia information provider
The IT trade continues to aggressively include oblique revenue.
Our newest partner-software replace proves that the youngest and freshest enterprise know-how organizations are acknowledging the channel’s significance and attempting to entice partners.
sure, long-dependent gamers on the voice and telco side made appearances – with Avaya on the forefront, and master-agent Intelisys inking a new deal – but a mess of protection, cloud and IT features-concentrated providers announced new classes or rewards for his or her channel partners.
We coated some interesting studies and corporations in January.
Ever heard of a robotic digitization company within the channel? might your enterprise earn a $15,000 grant from Zerto? And Unitrends wishes help you to turn your VAR into an MSP.
Scroll during the photographs below for the latest information in channel classes.
neglected the previous month’s gallery? here it is.
AvayaAvaya tweaked its facet associate application in a lot of methods.
just a few of the UCaaS company's channel enhancements are switching from a fiscal to calendar yr, simplifying and decreasing requirements for merits, and increased rebate greenbacks for selling specific types of new Avaya expertise.
those changes stemmed from accomplice feedback about how Avaya can dispose of complexity and stimulate cloud earnings.
Edward Gately coated the alterations.
The grasp agent expanded its portfolio by way of adding a new UCaaS provider.
Intelisys is now working with net2phone, the brand new Jersey-based mostly VoIP provider generic for integrating voice, textual content and chat functions. The deal gives Intelisys subagents an additional taste of unified communications services to promote, while the seller leans additional into the channel to increase its international market presence.
study extra in regards to the contract and the different master brokers net2phone has embraced.
Kaspersky Lab geared its new accomplice application to attract a new breed of companions.
The security issuer said the Kaspersky United program will give companions the tips and working towards they need to bring "really good IT protection options and functions." It also presents certifications for superior abilities, coupon codes and deal insurance plan.
We wrote a story on our sister web site Channel Futures in regards to the changes at Kaspersky.
AttackIQThe “continual safety validation issuer” spoke of it now sells 100% in a roundabout way.
AttackIQ backed up that claim through unveiling the new speed up Channel software, the company’s first formal partner software. The accelerate application caters to three distinct tiers with earnings, technical and advertising and marketing materials: carrier suppliers, VARs and protection consultants.
examine why AttackIQ’s vp of international alliances and channels idea the alternate turned into imperative.
Ripcord Ripcord, whose robotic digitization converts paper statistics, is getting severe in regards to the channel.
The younger company employed a vp of channels and alliances and tasked him with formalizing a associate application. Ripcord had been working "informally" with partners, which drove about 60 p.c of its 2018 income.
Get the particulars on Ripcord and the new VP from Channel Futures.
Resellers partnering with Zerto and Microsoft might land $15,000 to offset the charges of their proof-of-idea trials.
Zerto invited its companions to follow for a furnish that could supply them the rest from $1,500 to $15,000 in an effort to aid them enhance proofs of conception and customer concepts. those partners must also be Microsoft-licensed resellers, who promote Zerto products to go together with Microsoft Azure deployments.
Zerto provides catastrophe recovery and data backup options.
Todd Weiss has the story on the brand new probability.
CrowdStrikeThe cybersecurity dealer launched a new reseller program tailored to incentivize income and provides partners new service-based mostly income streams.
The updated raise companion software includes four classes: associate, resell center of attention, resell elite and associate safety carrier. It additionally points six diverse accomplice engagement strategies, together with channel, OEM and MSSP.
A CrowdStrike govt instructed us that the adjustments will provide partners flexibility to succeed and high rewards for doing so.
be trained more in regards to the new software.
CytracomThe hosted VoIP and UC issuer named a channel chief to go with its newly formalized accomplice software.
Dave Goldie, VP of channel, pointed out Cytracom plans to introduce a tiered application with juiced up merits and incentives.
"And in its simplest form, that means selling more phones," Goldie advised Channel companions. The business sells solely via the indirect channel and with month-to-month pricing.
Goldie fielded our questions about his plan for the software.
The digital web security provider brought guide for partners entering into new cybsersecurity segments.
The software offers four in a different way rewarded tiers that replicate distinctive profits streams partners could pursue, corresponding to IoT administration and catastrophe restoration. Sectigo additionally added, amongst a handful of alterations, quarter planning and companion aid, accomplice market construction dollars and deal registration.
be taught why Sectigo made the changes.
The Kaseya-owned backup and catastrophe recovery issuer launched a software to aid VARs transition to a ordinary-salary model.
in line with Kaseya's CEO, most companions within the resale channel – which includes greater of the IT channel than you might predict – are counting on single-sale commissions and have yet to begin the cumbersome procedure of adding managed capabilities. the brand new program lets partners earn elevated upfront initial price for selling Kaseya's IT finished portfolio after which get reoccurring revenue tied to account existence cycles.
Kaseya acquired Unitrends remaining yr.
Kris Blackmon wrote concerning the new software.
RespondRespond utility is accommodating resellers, VARs and MSPs with its new associate application.
Guidepoint, OneNeck IT options, Reva options and Veristor methods are inaugural individuals within the application. which presents income enablement, education, practicing and sales materials.
respond makes determination-automation application that enables groups to monitor incidents and oversee all of their intrusion prevention system aspects (IPS).
learn extra about reply software's cost proposition.
tips BuildersThe company of enterprise intelligence, analytics and information management launched a brand new companion program.
This software tailors itself to OEM, reseller, referral and co-promoting companions, with each and every tier getting entertaining incentives, coupon codes, referral prices and deal registration. The enterprise's channel chief referred to as the update “an evolution to information Builders’ existing software.”
The announcement came around the time the business appointed Frank Vella as its chief government, changing Gerald Cohen.
Edward Gately has the news.
Avaya is expanding its AI join ecosystem, which aims to include AI capabilities into unified communications.
The enlargement contains new companions and new associate offerings to the software
The software is concentrated on four areas the place AI can utilized in communications, together with how AI will also be used to prioritise responses to tremendous volumes of communications; using AI to ensure using most appropriate channel for communications between peers and workgroups; streamlining communications with more voice activation and automated counsel; and optimized decision making with personalized visibility to comprehensive, crucial information sets that is all too frequently lost from view or tricky to locate.
among the many new companions becoming a member of the application is over.ai, which has been targeted as AI connect associate, providing options aligned to Avaya's universal UC and collaboration options.
over.ai is an AI-enabled voice platform that tackles advanced tasks by using embracing natural language processing technology and enabling end users to have interaction naturally, to create a basic shift in human-laptop interactions. Evolving from point-and-click to pay attention-and-allow interactions, over.ai will carry voice-enabled AI that streamlines communications initiatives on Avaya systems via listening, realizing and gaining knowledge of from its personal ambiance in real-time.
Over.ai joins the broader Avaya ecosystem of organizations taking part on the use of AI and machine gaining knowledge of applied sciences for Unified Communications and call center, together with Verint, with whom Avaya currently increased its partnership inclusive of extra AI-powered and Cloud solutions.
"Avaya's deep capabilities in growing communications and collaboration experiences for commercial enterprise worker's leverages AI capabilities for natural language figuring out and personal assistants. With the addition of latest AI solutions from agencies like over.ai and others, our AI join initiative continues to expand the ecosystem helping to supply highest quality AI capabilities for strengthening group of workers engagement across omnichannel communications," observed Eric Rossman, Avaya vice chairman, Alliances and Partnerships.
"Enabling organisations to boost their person event throughout each channel will have a giant have an effect on on productivity and conversation," spoke of Noam nice, over.ai CEO. "We're excited to be able to hyperlink over.ai's Voice AI Cognitive capabilities with Avaya solutions and make this a reality."
furthermore, Avaya continues to deepen its ordinary AI and Cloud strategy for the contact centre with an extended resale contract with present AI connect accomplice Verint. through this broader association, Avaya shoppers at the moment are able to obtain powerful AI-enabled solutions that bring actionable insights across text and speech channels, plus key advantage management, feedback and online group capabilities directly via Avaya and authorized Avaya channel companions.
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APSS Unified Communications Online Test
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Will social media and streaming platforms merge to meet enterprise communications needs? For almost 2 decades, enterprise video solutions have promised a day when they integrate seamlessly with videoconferencing, digital signage, and other enterprise communications solutions. It’s taken a while, but that day is here.
Well, it’s almost here. About 2 years ago, we could at least see it on the horizon. As 2017 begins, the small dot on the shimmering horizon has begun to take shape, a silhouetted outline of a lone cowboy, riding his trusty stallion and brandishing a mean sidearm...
Truth be told, it actually looks more like a cluster of rack-mounted equipment, with lots of wires and a few managed switches. But it’s still a bit far off to make out whether that’s software-defined networking (SDN) on our unified communications cowboy’s hip or a series of discrete hardware components.
If you’re at all involved in enterprise streaming or videoconferencing, you’ve undoubtedly heard the term “unified communications” (UC) used in several different ways, often obliquely and to a particular vendor’s best advantage. In some ways that nebulousness is by design.
Wikipedia sums up UC as “a marketing buzzword” that covers a series of integrated real-time enterprise communications services: conferencing (both audio and video), instant messaging, presence information, voice, mobility features, audio, fixed-mobile convergence, desktop sharing, data sharing, call control, and speech recognition. At the end of the list, almost recursively, Wikipedia notes all these real-time enterprise communications services can be integrated with non-real-time communication services such as (drumroll, please) unified messaging (UM).
Where’s streaming in that long list of enterprise communications services? And does it fit in the real-time or non-real-time communications bucket? This article attempts to answer those two questions. Starting with the assumption that all communications matter, we will explore how streaming can unify a number of UC and UM use cases. Along the way, we will touch on a few topics, like latency and WebRTC, that deserve their own articles and expanded explanations—and get at least some coverage elsewhere in this issue of Streaming Media magazine.
Social Media and the Enterprise
Let’s first start with some insight on the intersection of streaming video and unified communications, thanks to work done by Wainhouse Research. Steve Vonder Haar, a senior analyst with Wainhouse, commissioned a study of 1,801 working adults in the United States as part of the research into UC, streaming video, and other enterprise platforms. The survey was a follow-up to an April 2016 report wherein Wainhouse Research surveyed 1,512 corporate executives to gauge demand for streaming solutions that enable one-to-many distributions of content originating from UC applications such as Skype for Business, Cisco Jabber, and IBM Sametime.
This newer 4Q 2016 Wainhouse Research “Enterprise Web Communications Survey” was designed as a true scientific survey. It had up to 380 different segmentations, with guaranteed participation in specific categories—150 from IT, 100 from professional services, 85 from financial services—as well as intentional oversamples of IT and educational participants.
Wainhouse asked which two communications channels survey participants found most effective for lead generation. Surprisingly, traditional email and banner ads, which are often the primary channels for lead generation, did not rank as high as Facebook and YouTube. In fact, as this chart shows, Facebook topped the list of multiple-choice lead generation options, with 49 percent of survey participants noting it as one of their most effective lead-generation channels, followed by YouTube at 39 percent of all participants. Traditional email was next, with LinkedIn at 21 percent taking the fourth position.
“I believe the social media platforms have an opportunity to support the enterprise and generate revenues in ways they don’t yet comprehend,” says Vonder Haar. “Social media platforms today are largely consumer-focused, similar to the AOLs and Yahoos of yesteryear. As we’ve seen in the past, when a communications platform is solely focused on the consumer market, they tend to decline and ultimately die off when attitudes change.”
To his way of thinking, Vonder Haar says that social media platforms can avoid irrelevancy or death by expanding their reach beyond user’s personal communications and in to those same users’ enterprise communications. “Social media is at a crossroads, with slowing consumer growth, and need to find ways to monetize their audiences,” says Vonder Haar. “Yet they have the tools to solve the most pressing business problem: delivering a substantial audience on a platform that’s consumer-tested.”
Vonder Haar went on to mention that social media platforms have the audiences and the video creation and distribution platforms, what he calls “the raw material for aggregating video distribution that delivers business benefit.”
So, if the Wainhouse Research insights from its recent survey are correct, social media platforms may turn out to be online video platforms (OVPs) in the near term. And unlike traditional OVPs, these social platforms have both the tools and the eyeballs to provide the enterprise market to battle-tested platforms for webinars and webcasts.
What if the social platforms opted to move beyond just lead generation and in to corporate communications as well? That might be one reason that Microsoft was keen to own LinkedIn: LinkedIn provided a ready-made audience. Another version of the narrative, though, says that Microsoft already has the video communications tools, which LinkedIn might need to catch up with Facebook and other consumer-focused social platforms.
Skype for Business
One of those tools widely regarded as integral to unified communications is Skype for Business.
“When survey participants were asked about their UC platform of choice,” says Vonder Haar, “Skype for Business is definitively identified as the market share leader in unified communications.”
The technology formerly known as Microsoft Lync (up to and including Lync 2013) is now actively being integrated into hardware solutions from a disparate group of hardware suppliers. NewTek was one of the first out of the gate, with its TalkShow product that allowed incoming Skype calls to be cleaned up, including color and exposure correction, and output via a broadcast-based serial digital interface (SDI) as a feed for a live broadcast video mixer.
NewTek calls TalkShow a tool to enhance “video calling for professional production workflows,” and its intent is to add its video signal correction magic to the widely used communications platform to create “Skype interviews that look great—and sound amazing.”
While it’s not necessary for a Skype caller connecting to TalkShow to use the Skype for Business application, since TalkShow works just as well with the consumer Skype app, there are benefits to the enterprise-focused Skype app offered by Microsoft beyond just Skype-to-Skype calls on Android and iOS devices. For instance, the newest Skype for Business 6.10 app now provides a way to answer Skype for Business calls in the same way a user would answer a cellphone call: swiping “answer” on the lock screen.
That level of seamless integration extends to the ability to move between a standard cellphone call and Skype for Business, not unlike Apple’s own FaceTime Audio. Unlike Apple’s integrated VOIP app, though, Microsoft’s Skype for Business also integrates enterprise stalwarts like Active Directory and SharePoint. The ability to tie into other enterprise-standard communication services brings Microsoft back to the forefront of an enterprise landscape it created decades ago. The stickiness of PowerPoint and the subsequent uptake of Active Directory and SharePoint means that Microsoft is using Skype for Business to round out its enterprise ecosystem in a way that Apple did when it enhanced its stickiness in the consumer ecosystem by tightly integrating hardware and software into a single user experience.
User response to these unified communications features have been generally positive, with one user noting that using Skype for Business on Wi-Fi allows the user to see presentation content and praising Skype for Business as being “more reliable for seeing and joining meetings, transferring from the laptop when you have to get out the door, etc.,” compared with earlier versions of Skype for Business and Lync that did not integrate as tightly with SharePoint.
In an attempt to continue the uptake of Skype for Business, Microsoft has followed Google’s lead and begun to release beta versions and request feedback from users. Its new Skype Preview.com is a portal through which Microsoft encourages users to help “shape the future of Skype for Business” by offering early access to new products or features. “It enables your organization to get a sneak peek at what’s coming and to test out the new features in your own environment and give feedback before we release product builds to the general public,” the site states.
Buyers' Guide to Unified Communications 2017
Simply being able to connect enterprise devices isn't the real goal. In the march to HEVC, could UCC interoperability issues become a thing of the past?
10 Apr 2017
Streaming Media East '15: Integrating Unified Communications
Creating a unified communications solution for streaming video and videoconferencing is anything but a simple procedure, says Aetna.
13 May 2015
VBrick Brings Streaming to Unified Communications
OCS Streaming Gateway and Enterprise Media System integrates streaming video into Microsoft Office Communicator and SharePoint
04 Oct 2010
Microsoft May Transition Skype for Business to Office 365 Teams
By Kurt Mackie
September 11, 2017
An apparent Microsoft slip-up suggests that the company is planning to switch Skype for Business Online to Microsoft Teams.
The possibility of such a switch was noted in this Microsoft Tech Community discussion thread. Participants in that thread last week reported seeing an Outlook message stating that "Skype for Business is now Microsoft Teams!"
The conversation was cited by veteran Microsoft reporter, Mary Jo Foley, who had initially speculated that Microsoft's notice was a mistake. However, more definitive language also briefly showed up in the Office 365 Message Center for some users, as noted by Microsoft Most Valuable Professional Tony Redmond in this article.
The notice in the Message Center stated that "We're upgrading Skype for Business to Microsoft Teams." It was later removed from the Message Center, according to Redmond.
In a Tweet, Redmond stated that "Microsoft confirms Skype for Business becomes Teams." Perhaps Microsoft did that, or maybe Microsoft just leaked the concept. There's currently no confirmation from the company.
A Microsoft Tech Community post on Friday promoting the upcoming Microsoft Ignite event happening later this month noted that Microsoft is planning to announce "exciting news" in a Sept. 25 keynote talk, entitled "Microsoft 365: Transform your communications with Microsoft Teams and Skype for Business." Much of the Skype for Business talks listed in that post seem to be associated with Microsoft Teams.
Perhaps the news to come will be more about integrated capabilities, rather than some sort of a consolidation of the two services. Skype for Business Online is a separate Office 365 unified communications service enabling voice, video, presence and messaging communications. It has different capabilities from the "collaboration workspace" provided by the Microsoft Teams service, which surfaces organizational information though Office Graph search technology.
Microsoft Teams does come with Skype for Business Online communication capabilities. However, it's there to support "peer-to-peer (P2P) instant messaging only," according to a March 16 post in the Microsoft Tech Community thread by Microsoft MVP Darrell Webster.
Messaging support may not be a limitation, though. Early on, Microsoft Teams was described as having "audio calling from mobile devices, plus video on Android, which is coming soon to iOS and Windows Phone." Microsoft's Teams FAQ currently describes Microsoft Teams as "the hub for team chats, calls, meetings and messages." It seems clear that Microsoft plans to add other Skype for Business capabilities beyond messaging to Microsoft Teams.
Microsoft Teams initially was limited to internal collaborations within organizations. However, an early test capability to invite guests from outside an organization using Office 365 Groups was rolled out last month, and it has support for Microsoft Teams.
Kurt Mackie is senior news producer for the 1105 Enterprise Computing Group.
May 25, 2017
Setting up Voice over Internet Protocol (VoIP) service isn't easy, mainly because there are so many options in the field. When there are a lot of choices out there, it's a pretty safe bet that the best choice will likely be buried under the competition's various propositions. However, picking the best in VoIP might be a little easier now thanks to a new report from Tolly Group, which put 8x8 at the top of the heap in VoIP.
The Tolly Group report—dubbed “Analysis of Cloud Communications VoIP Quality Under Normal and Adverse Conditions”—revealed that 8x8's Virtual Office solution provided the best voice quality under several different test cases. Tolly Group compared 8x8's Virtual Office to RingCentral Office, Microsoft's Skype for Business Online, Google Voice, and Google Hangouts. The comparisons were done both in VoIP to public switched telephone network (PSTN) and in “on-net” conditions, or in cloud-based VoIP to VoIP signaling. The tests were even run over four different operating systems, including Windows, iOS, Mac OS X and Android.
In the end, Tolly Group found 8x8 Virtual Office came out ahead every time. Noting that there were several potential challenges to overcome in such a situation, ranging from things like bufferbloat and packet loss to delay and jitter, 8x8's system was found to overcome these issues most often and provide the best end user experience.
8x8's vice president of product marketing Matt McGinnis commented, “Businesses, employees, and customers today are connecting to more networks in more places than ever before. This makes it even more imperative that they utilize a cloud communications provider that invests in technologies that optimize quality of service for real-time communications, especially when network conditions are less than ideal. The new Tolly Group report validates 8x8’s investments in the underlying technologies delivering the highest-quality voice communications via our patented Global Reach Network.”
Having the best customer experience in a customer-facing service like VoIP could be the one thing that ultimately separates the winners from the losers here. With 8x8 clearly leading many of the major names in the field, that could be a great advantage for 8x8. Now, all it needs to do is clearly get the word out that it's providing a better experience—as objectively tested by third parties—and it should be a clear path to greater sales and market share.
This is the kind of news that great marketing campaigns can be built around, and with customers likely looking for an experience that won't be a total letdown, 8x8's value proposition of superior service in all conditions might just be the edge it needs to get ahead in the field.
Edited by Alicia Young
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